Telephone numbers and addresses
You can find a range of contact information below, including advice for those travelling with disabilities.
You can also get in touch with us via our chatbot (English only), found at the bottom of your screen, and speak with a live agent, available between 06:00 – 22:00 UK time, Monday to Saturday and 08:00 – 22:00 on Sunday.
If you’ve already booked, please have your booking reference ready when you call. Your booking reference consists of a combination of 6 letters and numbers e.g. AB2CD3, and can be found on your confirmation email.
Contact information
Telephone
0800 2222 557 (local calls)
+234 708 0601 736 (international calls)
Monday - Friday: 08:30-17:00
Address
Murtala Muhammed International Airport
Room 2063, 2nd Floor (Mezanine level)
Lagos
Nigeria
Monday - Friday: 09:00-22:30
Saturday-Sunday: 14:00-22:30
Please contact your travel agent for bookings of 10 or more people* travelling together in economy, or 7 or more people* travelling together in premium economy or business. (*Excluding infants under 2 years of age at time of travel.)
Email
groups.africa@ba.com
Address
Abuja
British Airways
Transcorp Hilton Abuja Hotel, 1st Floor
1 Aguiyi Ironsi Street Maitama
Abuja, 900001
Nigeria
Lagos
British Airways
The Waterfront, Plot 5, Oyinkan
Abayomi Drive
Lagos - Ikoyi
Nigeria
Address
You can write to us at:
British Airways
Customer Relations (S506)
PO Box 1126
Uxbridge
UB8 9XS
United Kingdom
Telephone
Lagos
+234 705 660 9986
Abuja
+234 907 930 9031
Address
British Airways
Customer Relations (S506)
PO Box 1126
Uxbridge
UB8 9XS
United Kingdom
Please quote your ten digit file reference (eg: LHRBA12345)
Telephone
+234 8002222557 (option 1, option 3)
+234 7080601736
Monday - Friday: 06:30-17:00 West Africa Time