Telephone numbers and addresses

Please choose a country from the drop down menu below to find the contact details of our worldwide offices.

The majority of our calls are managed by British contact centres.



collapsedshowMake a new booking, change an existing booking or other enquiries
Contact details and opening hours

Telephone: 1-800-AIRWAYS

Telephone: 1-800-247-9297
Daily
07:00-01:00 Eastern Standard Time (EST)

collapsedshowContact British Airways Holidays
Contact details and opening hoursWebsite and email

Telephone: 1-877-4-AVACATION
Monday - Friday
07:00-23:00 Eastern Standard Time (EST)

Book hotels, cars and holidays

collapsedshowContact Customer Relations
Contact details and opening hoursAddressWebsite and email

Fax: (USA) +212-251-6711
(for sending copies of documents or receipts)

British Airways
Customer Relations USA
PO Box 300686
Jamaica
NY 11430-0686
USA

Complaints and claims

collapsedshowHelp with your delayed baggage
Contact details and opening hours

Telephone: +1 869 465 8200 or +1 869 465 8489

Fax: +1 869 465 5330
(for sending copies of documents or receipts)

collapsedshowGet help with baggage claims
Contact details and opening hoursAddressWebsite and email

Fax: (USA) +212-251-6711
(for sending copies of documents or receipts)

Grantley Adams International Airport
Christ Church
Barbados
Opening hours:

Daily
12:00-20:00 Eastern Standard Time (EST)

Baggage claim form

Help and advice about lost and damaged baggage

collapsedshowHelp with using our website
Contact details and opening hoursWebsite and email

Telephone: 1-800-403-0882

(if travelling within 72 hours)
Telephone: 1-800-AIRWAYS

Telephone: 1-800-247-9297
Daily, 24 hours a day

Accessibility and site help