Overview

An iconic hotel in Midtown Manhattan, the Lotte New York Palace & The Towers is known for its fabulous views, impressive interiors and unrivalled service. This historic hotel sits on Madison Avenue, attached to the 19th century Villard Houses landmark. The accommodation combines modern comfort with timeless elegance, with the most luxurious collection of rooms and suites on the top 14 floors of The Towers. There’s a spa, fitness centre and concierge, in addition to five unique drinking and dining venues – including a French-inspired bakery and opulent Gold Room Bar.

Lotte New York Palace & The Towers enjoys a sought-after location in the bustling centre of East Midtown. St Patrick’s Cathedral lies opposite, and the flagship stores of Madison Avenue are in the vicinity. The Rockefeller Centre is less than 500 metres from the property, and Times Square and Central Park are both less than a mile away. If you’re looking to explore other parts of the city, the Rockefeller Centre Subway Station is just three blocks away. The journey to John F Kennedy International Airport is around 16 miles.

There are 733 spacious rooms and suites in the Mansion section of the hotel. All feature geometric carpets, modern artwork, custom furnishings and marble bathrooms. Standard amenities include a minibar, Molton Brown toiletries, bathrobes and slippers – although Wi-Fi is only complimentary for those staying in The Towers. Cathedral Rooms boast splendid views of St Patrick's Cathedral and the Rockefeller Centre. The hotel’s Towersection comprises bespoke rooms and extra-spacious suites on the top floors. They are all fitted with custom furnishings and boast spectacular skyline views. 

Accommodation details

Address:

455 Madison Avenue
New York
USA
10022

Check-in Details:

Normal Check-in: 15:00
Normal Check-out: 12:00

Location:

0.6 mi / 0.9 km from city centre

Room types and facilities

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Sleeps 4, Bed Type: Double(s)  Private bathroom, Bathtub/shower combination, Separate Bath, Separate Shower, Television, Satellite television, In Room Movies, Trouser/Pant press, Minibar, Air conditioning

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Sleeps 2, Bed Type: King(s) and rollaway  Private bathroom, Bathtub/shower combination, Separate Bath, Separate Shower, Television, Satellite television, In Room Movies, Trouser/Pant press, Minibar, Air conditioning

.

Sleeps 4, Bed Type: Double(s)  Private bathroom, Bathtub/shower combination, Separate Bath, Separate Shower, Television, Satellite television, In Room Movies, Trouser/Pant press, Minibar, Air conditioning

.

Sleeps 2, Bed Type: King(s) and rollaway  Private bathroom, Bathtub/shower combination, Separate Bath, Separate Shower, Television, Satellite television, In Room Movies, Trouser/Pant press, Minibar, Air conditioning

General facilities

  • Health club
  • Massage services
  • Spa
  • Aerobics instruction
  • Coffee shop
  • Elevators
  • Exercise gym
  • Internet services
  • Off-Site parking
  • Dry cleaning
  • Safe deposit box
  • Bicycle rentals
  • Business center
  • Concierge desk
  • Ironing board
  • Laundry/Valet service
  • Room service
  • Currency exchange
  • 5 Lounges/bars
  • 2 Restaurant
  • Driving range
  • Shop

Other facilities

The spa has a eucalyptus steam room and uses Naturopathica products. You can choose between a variety of massages, facials and nail treatments – or book an in-room spa treatment – all for an additional charge. The fitness centre provides views of St Patrick's Cathedral and features Technogym equipment, a Peloton bike and a movement studio. Personal training sessions are offered for a supplement charge.

Concierge service is available if you require any personal assistance during your stay. The concierge team can help with all manner of requests, from arranging transportation and dining reservations, to booking theatre tickets or spa appointments.   

Dining information

Villard Restaurant serves breakfast, weekend brunch and signature cocktails. The a la carte breakfast menu features lobster benedict, a full American breakfast and fresh fruits, while the brunch menu is inspired by New American fare. Later, the beautifully gilded Gold Room Bar becomes a drinking hotspot, with a choice of handcrafted cocktails which are inspired by the hotel’s history. Other popular bars include Trouble's Trust and the intimate Rarities, an exclusive 19th century salon that requires a reservation.

If you’re craving sweet or savoury treats, visit Pomme Palais on the ground floor, just off the grand lobby. This eatery provides a new take on the classic New York City bakery and serves an irresistible array of cakes, pastries, tarts and more.  

Additional information

Wi-Fi is chargeable in resort at USD 16 per day. Guests staying in Tower rooms receive complimentary Wi-Fi.

In response to Coronavirus (COVID-19) Villard Restaurant, The Gold Room, Trouble’s Trust, Rarities and Courtyard are closed until further notice. The fitness centre and Ila Only Spa are available by appointment only. Minibars have been removed from the guest rooms and in-room dining has been temporarily suspended. The French patisserie, Pomme Palais, is open daily for a grab-and-go breakfast and lunch, offering a selection of handcrafted beverages, sweet treats and cocktails to-go.

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