Occupying a prime position overlooking the Chicago River and Lake Michigan, the glass-fronted 43-storey Swissotel Chicago offers comfortable rooms, two dining venues and a modern fitness centre with panoramic views.

Steps from the shopping hotspot of Magnificent Mile and opposite Chicago Riverwalk, the hotel is in downtown Chicago. The Art Institute of Chicago is half a mile away via Millenium Park, Navy Pier is less than one mile away and Garfield Park Conservatory is around five miles from the hotel. O'Hare International Airport is just under 20 miles away.

Classic rooms are simple though elegant, featuring an ivory and orange colour scheme. They have comfortable beds and city, river or lake views. 

Accommodation details


323 East Upper Wacker Drive
The Loop Downtown

Check-in Details:

Normal Check-in: 15:00
Normal Check-out: 12:00


0.6 mi / 1.0 km from city centre

Room types and facilities


Sleeps 4, Bed Type: King(s) or double(s)  Satellite television, Refrigerator, Air conditioning, Private bathroom, Bathtub/shower combination, In Room Movies, Television

General facilities

  • Laundry/Valet service
  • Business center
  • Onsite laundry
  • Non-smoking rooms (generic)
  • Complimentary in-room coffee or tea
  • Concierge desk
  • Exercise gym
  • On-Site parking
  • Hair dryer
  • Off-Site parking
  • Internet services
  • Ironing board
  • Bicycle rentals
  • 2 Restaurant
  • 1 Lounges/bars
  • Room service
  • Shop
  • Safe deposit box
  • Elevators

Other facilities

The Penthouse Fitness Centre provides cardio and strength training equipment, as well as views over Lake Michigan. 

Dining information

Open for breakfast, lunch and dinner, The Palm specialises in Italian flavours and seafood. If you prefer a breakfast on-the-go, Amuse offers a takeaway menu in the mornings, followed by small plates, signature cocktails and music later in the day. 

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