Hyatt Ziva Riviera Cancun is a modern, all-inclusive beachfront resort, located on Mexico’s Yucatan Coast. This family-friendly hotel features an oceanfront water park and kids’ club, a stunning two-storey spa, ten on-site restaurants – including an adult-only option, and a wide variety of luxurious suites.

The hotel sits between the clear blue waters of the Caribbean Sea and the lagoon of Bahia Petempich, along a beautiful stretch of uncrowded sugar-white beaches of Punta Cancun. Many of Mexico’s most significant Mayan archaeological sites are accessible from here, including Chichen Itza and the ruins of Tulum, approximately 130 and 65 miles away, respectively. Additionally, El Camaleón Mayakoba Golf Course is only 21 miles away, while Cancun International Airport is approximately 12 miles from the hotel.

All suites are spacious and decorated in a contemporary style with a splash of aquamarine colour. Each luxurious suite features a private furnished balcony with ocean, pool, water park or garden views; some suites offer direct pool access. The spa-like bathrooms offer rainfall showers, bathrobes and slippers. The minibar is stocked daily with water, beer, soft drinks, and snacks. Plus, there’s 24-hour room service.

Accommodation details


Bahia de Petempich SM12
MZ31 LOTE 14-02
Puerto Morelos
Quintana Roo

Check-in Details:

Normal Check-in: 15:00
Normal Check-out: 12:00


18.8 mi / 30.3 km from city centre

General facilities

  • Laundry/Valet service
  • Onsite laundry
  • Spa
  • Coffee shop
  • Concierge desk
  • Exercise gym
  • Internet services
  • Beauty shop/salon
  • Ironing board
  • Outdoor pool
  • Pool Bar
  • Room service
  • Dry cleaning
  • Shop
  • Kids Club
  • Massage services
  • Safe deposit box
  • Elevators
  • Live entertainment

Other facilities

The hotel boasts nine pools and a kids’ pool. The oceanfront water park features slides for all ages while the KidZ Club provides supervised beach sports, arts and crafts, activities and games. Spend a day to rejuvenate body and soul at the two-storey Zen Spa, which offers a menu of massages, holistic body treatments and a hydrotherapy circuit, facing the Caribbean Sea. There’s a dual temperature whirlpool tub, steam room, sauna and cold plunge pool. Hyatt Ziva’s Gym is located on the first floor for access the newest strength training and cardio equipment and yoga classes. Additional activities include snorkelling and scuba diving, non-motorised water sports, aqua cycling, aqua aerobics and water volleyball.

Dining information

The hotel boasts ten on-site restaurants and seven bars. Begin your day with a buffet breakfast at Afthonia and enjoy Mediterranean cuisine here in the evening. The outdoor Balik restaurant prepares the freshest seafood with Caribbean flair, while La Parrilla serves beautiful cuts of meat and vegetables in an informal atmosphere. Head to Ki and Habaneros for Mexican food or Vivace for Italian. Miyako specialises in Thai, Chinese and Japanese dishes, whereas Rue De Rivoli is a beautiful adult-only French restaurant. The Red is a haven for foodies and wine connoisseurs alike, offering a large variety of wines, craft beers and charcuterie in a calming space. Pick up a scoop of gelato at Casa Del Café or a healthy snack and drink at Roots.

Bars include the swim-up Delfin located in the main pool, the outdoor lobby bar, Breeze, and the laidback Infusions bar. There’s also a sports bar, a VIP lounge and a palapa-style shack, where you can sip cocktails from a shaded beach chair and enjoy light bites including pizzas, burgers and hot dogs.

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