Overview

Relax and unwind at the beachfront Grand Palladium Costa Mujeres Resort & Spa. The perfect escape for families and couples alike, this resort offers family-friendly facilities and exclusive adult-only areas. Choose from seven a la carte restaurants, two show cooking venues and a food corner, alongside an impressive selection of 25 bars serving everything from speciality coffee and health juices to your favourite cocktails. Enjoy a pamper day at the Zentropia Spa & Wellness Centre, practise your serve with professional instruction at the luxury Rafa Nadal Tennis Centre or take to the shore for aquatic activities. Meanwhile, younger guests have plenty to keep them entertained in the Family Selection, with a pool, daily entertainment schedules and kids’ clubs.

Approximately 19 miles north of Cancun, this hotel sits on the sun-soaked sands of Costa Mujeres in the idyllic state of Quintana Roo. Take a boat trip and explore the island of Isla Mujeres just three miles off the coast of Costa Mujeres. Or book a guided tour to uncover the wonders of Cancun and beyond, with visits to ancient archaeological sites along the way. The capital Cancun is only 19 miles away and awash with shops, restaurants and bars. Head to Plaza Las Americas for some retail therapy or to the infamous Hotel Zone for eateries serving everything from Mexican classics to American style fare. Cancun International Airport is 20 miles from the resort.

This sleek and stylish resort offers a range of accommodation to suit all needs. Traditional suites are beautifully furnished and kitted out with memory foam mattresses, whirlpool bathtubs and modern in-room amenities. Upgrade to indulge in additional luxe features like a swim-up pool, a Jacuzzi on the terrace or a spacious lounge area. Choose a room located in the Family Selection area of the resort and enjoy access to family-friendly spaces such as the fun zone and exclusive facilities like restaurants, bars and pool, alongside cooking classes and arts and crafts activities. Little ones staying in the family area accommodation will also receive a milk and cookies service before bedtime, on demand in-room video games and complimentary access to all kids’ clubs including the Baby Club, Mini Club and Junior Club. You can request a ‘Family Boss’ welcome kit which includes items such as sun hats and toys (please note inclusions are subject to change and subject to availability).

Accommodation details

Address:

Vialidad Paseo Mujeres, Cancun, Qroo, Mexico
Cancun
Mexico
77400

Check-in Details:

Normal Check-in: 15:00
Normal Check-out: 12:00

Location:

6.9 mi / 11.1 km from city centre

General facilities

  • Playground
  • Laundry/Valet service
  • Business center
  • Sauna
  • Onsite laundry
  • Baby sitting
  • Spa
  • Children's nursery
  • Coffee shop
  • Concierge desk
  • Exercise gym
  • Internet services
  • Tennis court
  • Beauty shop/salon
  • Ironing board
  • Currency exchange
  • 9 Restaurant
  • 4 Pool
  • Aerobics instruction
  • Whirlpool
  • Outdoor pool
  • 1 Children's pool
  • 25 Lounges/bars
  • Pool Bar
  • Room service
  • Game room
  • Dry cleaning
  • Shop
  • Kids Club
  • Massage services
  • Safe deposit box
  • Live entertainment

Other facilities

Sink into one of four sparkling freshwater pools – one of which you’ll find in the exclusive family section. Or make your way down to the beach – the resort enjoys unfettered direct access. When you’re ready to be pampered, the Zentropia Spa & Wellness Centre delivers a menu of massages and treatments, in addition to chilled ice cabins, steam rooms and bubbling Jacuzzis. The world-class Zentropia Massage uses Marine Magnesium and promises relaxation. The Zentropia Spa & Wellness centre is shared with sister property, TRS Coral Hotel. You can also unwind with guided yoga and pilates classes. The sporting gem of this resort is the Rafa Nadal Tennis Centre. This hub offers exclusive professional tennis instruction and classes (additional charge). Tennis lovers can take part in a variety of adult sessions, private tutorials, junior programs or camp and training with the legendary Rafa Nadal Acadamy by Movistar Method. You can also visit the interactive Rafa Nadal Museum Xperience here, grab refreshments from the sports cafe or pick up premium sports gear and souvenirs in the shop. Take part in games on the resort’s own football field and keep active on the beach with kayaking, snorkelling, pedal boats, catamarans, aqua-volley and waterpolo. Or play volleyball, paddle and tennis on the multi-purpose courts.

The family zone offers a plethora of exclusive child-friendly areas, including a pool. The resort’s POP entertainment team delivers organised activities everyone can enjoy. The Baby Club is perfect for little ones aged one to three years old with its daily themed activity programmes. Children aged 4 to 12 can join the kids’ club for games and social activities and there’s also a teens club exclusively for those aged 12 and up, offering live music events, evening shows, aquatic activities and team sports. The whole family can enjoy stunning live performances in the resort’s own amphitheatre, with 180-degree visibility you’re sure to have a great view. The adult-only Chic Cabaret also delivers sensational nightly shows and great food for the perfect night out (additional charge).

Please note that some activities are at an additional cost and all resort activities are subject to change, please check the hotel app and use the resort QR codes to see the activities available during your stay.

Dining information

You’re spoilt for choice with an impressive gastronomic offering at the Grand Palladium Costa Mujeres Resort & Spa. From first-class a la carte dining and show cooking to swim-up and sports bars, the resort caters to every indulgence.

Dine on traditional pad thai and tom kha kai soup at Chang Thai or head to Portofino for a taste of the Mediterranean with freshly prepared pasta and Naples-inspired pizza. You’ll find teppanyaki tables and authentic Japanese dishes at Sumptuori – enjoy a menu of sushi, sashimi, seaweeds and tempuras. Bhogali delivers the flavours of India with its stunning spices and aromas, while El Dorado serves up prime cuts of meat fresh off the charcoal grill. For Mexican delights and an impressive tequila selection dine at La Adelita. Or head to Isla Blanca Show Cooking Restaurant for more Mexican fare, in addition to a salad buffet and dessert station. The Nest is situated in the family section of the resort and caters exclusively to guests in this section, offering fresh local dishes, served daily.

If you’re enjoying a beach day, stop by the Poseidon Beach Restaurant and Club for Mediterranean style light bites and cocktails. Or for those long afternoons by the pool, head to one of the resort’s three pool bars for small plates. The pool bar Splash! is perfect for grabbing refreshments without even leaving the water. Catch all the best matches at the Xtra Time Sports Bar complete with flat-screen TVs and comfy seating, or if you’re a coffee lover get your caffeine fix at Bar Piacere. Keep it fresh with the Habits Healthy Bar serving a menu of freshly made health juices, meet in the Lobby Bar for a pre-dinner aperitif or enjoy live music and cocktails into the night at the Eclipse Sky Bar. You’ll find a further 14 bars peppered throughout the resort.

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