Set on the beachfront of the beautiful strip of Punta Cancun, this all-inclusive property serves up a fabulous selection of restaurants and bars, including a microbrewery and dessert parlour. Why not relax in one of the three infinity pools overlooking the Caribbean Sea with a drink from the pool bar, or lounge in a beach cabana and enjoy a cocktail on one of the two beaches. You can even indulge in luxurious butler service.

Set a couple of miles from La Isla Shopping Mall, you can explore further afield and enjoy a bit of retail therapy during your holiday too. Cancun International Airport is around 15 miles from the hotel.

The rooms décor is Mayan-inspired and feature furnished balconies and modern technology. There are a variety of options for all groups and families including the adult-only area located in the Turqouize tower. Exclusive benefits in this area include adult-only beachfront suites with balcony and private hot tub, VIP check-in/out, butler and concierge service and exclusive access to the rooftop infinity pool and bar.

Accommodation details


Blvd. Kukulcan, Manzana 51, Lote. 7
Quintana Roo
Cancun Hotel Zone

Check-in Details:

Normal Check-in: 15:00
Normal Check-out: 12:00


6.1 mi / 9.8 km from city centre

General facilities

  • Health club
  • Laundry/Valet service
  • Business center
  • Sauna
  • Baby sitting
  • Spa
  • Children's nursery
  • Coffee shop
  • Concierge desk
  • Exercise gym
  • Internet services
  • Tennis court
  • Beauty shop/salon
  • Ironing board
  • Bicycle rentals
  • Currency exchange
  • 8 Restaurant
  • 3 Pool
  • Aerobics instruction
  • Whirlpool
  • Jacuzzi
  • Outdoor pool
  • 1 Children's pool
  • 6 Lounges/bars
  • Pool Bar
  • Room service
  • Dry cleaning
  • Shop
  • Kids Club
  • Massage services
  • Safe deposit box
  • Elevators
  • Live entertainment
  • Steam bath

Other facilities

Surrounded by white sands and clear blue waters, Hyatt Ziva Cancun is an activity rich resort with three infinity pools overlooking the Caribbean sea.

The oceanfront spa provides holistic massages and treatments, as well as hydrotherapy and fitness centre. Those looking for more active pursuits are spoiled for choice, with a variety of water sports including catching a wave in the ocean on a kayak or paddleboard or try snorkelling and scuba diving. In the afternoon take a dance class, learn some Spanish, hit a few tennis balls, or go for an underwater expedition. There's also live entertainment to enjoy.

Younger guests can make use of the KidZ Club, where they can meet other kids and try out water volleyball or play in the mini waterpark. They can try beach excursions and arts and crafts, or relax with video games.

Dining information

El Mercado is the hotel’s international buffet restaurant, open for breakfast, lunch, and dinner or you can stop by Casa del Cafe for coffee and pastries for breakfast, lunch or dinner. Grab something light at Dips & Sips Pool & Swim up-bar while Pasteles is a dessert parlour, open daily. Head to Tradewinds, a grill house for breakfast and steakhouse for dinner or Lorenzo`s, a classic Italian trattoria-style serving favourites for lunch and elegant ristorante dishes for dinner. Habanero`s offers Mexican food featuring fresh ceviche and tacos for lunch and dinner, Chevy`s is a classic American diner, open for lunch and dinner. The Moongate is the hotel’s Teppanyaki grill, open for dinner. There’s also Juana Margarita Bar, Bar del Mar and Tres CerveZa’s Sports Bar & Brew House. Adults have the option of La Bastille serving French cuisine for dinner, Saasil Bar which is open for lunch and dinner and Punta Vista – an exclusive rooftop bar for adults staying in the Turquoize tower.

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