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It's now nearly time for us to welcome you on a British Airways Holiday. Here are some of the key things to consider when preparing for your trip.

Before you travel

New York.

Manage My Booking

Log-in to Manage My Booking and check your booking details before you travel.

Please re-familiarise yourself with the 'essential information section' on your 'non-flight voucher'; this includes any operating instructions, exclusions that may apply and reconfirmation details if required. You'll find the link to your 'non-flight voucher(s)' under your Booking Details.

If you've booked a hotel or car hire the 'non-flight voucher' is for your reference only, so don't worry if you don't have access to a printer.

If you've booked a transfer or experience you will need to present a printed copy of your 'non-flight voucher' to the supplier.

Check we have the most up to date Contact Details including your mobile number, just in case we need to contact you while you're away.

Flights

You'll soon recieve an email reminding you when online check in opens.

You can find out all about your journey; including baggage essentials, airport information and the status of your flight by visiting ba.com.

Hotels

Check your 'non-flight voucher' and re-familiarise yourself with the essentional information section. You'll find the link to your 'non-flight voucher(s)' under your Hotel booking details.

The 'non-flight voucher' is for your reference only, so don't worry if you don't have access to a printer.

Car rental

Check your ‘non-flight voucher’ and re-familiarise yourself with the essential information section. You’ll find the link to your ‘non-flight voucher(s)’ under your car rental booking details.

The ‘non-flight voucher’ is for your reference only, so don’t worry if you don’t have access to a printer.

When you collect your car, you’re likely to be offered extra insurance and/or excess waivers locally. These are optional, but please be aware that if you sign your rental agreement against such items this indicates you’ve accepted to purchase them.

Don’t forget that before you can collect your car, each driver will need to present a full driving licence in English and a credit card in their name. Sufficient funds must be available to pre-authorise a security deposit, but your card will not be debited unless charges apply at the end of your rental.

Transfer and/or experience

Print your ‘non-flight voucher’ and re-familiarise yourself with the essential information section and operating details'. You will need to present this to the supplier on arrival.

You’ll find the link to your ‘non-flight voucher(s)’ under your transfer or experience booking details.

If you’ve booked a transfer you will find confirmation of where to meet your driver, and if applicable how to reconfirm your return transfers. There won’t necessarily always be a representative to meet you and you may need to present your voucher at a specified desk at the airport.

Travel documents

For your peace of mind check passport and entry requirements before you travel.

If you are a UK citizen travelling to the USA or Canada you will need to arrange an electronic visa (ESTA or eTA) before you travel and have a valid e-Passport.

Travel advice

You can find hints & tips on how to stay safe with our Travel Advice. You’ll also find a link to the Foreign & Commonwealth Office covering safety and security, entry requirements, travel warnings and health advice, by country.

For your own protection, we strongly recommend that you and all members of your party have suitable travel insurance for the full duration of your holiday.

Contact us

If you need to contact us before you travel or want to make changes, call 0344 493 0787 and select Option 1 (charged at local rate), from 07:30 to 20:00 daily.

While you're away

24 hour helpline

In the unlikely event that your holiday doesn't run to plan, we're here to help get things back on track. You can call our 24 hour UK helpline on +44 208 707 4463. You can also find our number on your 'non-flight' voucher.

You can email duty.office@holidays.ba.com or text +44 786 002 2933 while you're away.

If you're traveling to the Caribbean, Florida, Cancun or Mauritius our UK helpline can arrange local support should you need it - just let us know.

Finally, we'd like to thank you for booking with British Airways Holidays and we hope you have a truly memorable trip.

Why choose a British Airways Holiday?

Enjoy these great benefits:

  • Combine hotels or car hire with your flight booking to save money.
  • Carefully selected hotels
  • 24-hour support helpline
  • Low online deposits
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