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Travelling can be a bit daunting if you have a medical condition or are pregnant, but in most cases you don't need to do anything different. You may need to take some precautions and the information below will help you understand what you need to do.

Medical clearance – am I fit to fly?

For some medical conditions you need to get medical clearance before you can fly, for example:

  • recent illness, hospitalisation, injury or surgery
  • existing unstable medical condition
  • need for additional oxygen or use of medical equipment on board
  • travelling for medical reasons or treatment.

How to get medical clearance

Step 1: Download our medical information form (pdf, 650kb, English only) and fill out part one.

Step 2: Ask your doctor to complete part two.

Step 3: Email the completed form (part one and part two) to Our Passenger Medical Clearance Unit (PMCU) will be able to advise if you're fit to fly. Medical forms should be despatched to the medical clearance team a minimum of 7 days prior to departure. Contact details for our PMCU can be found below. 

Portable oxygen cylinder: If you are travelling on a short-haul European flight, and require the use of your own portable oxygen cylinder (weighing less than 5kgs) you also need to download and complete the attached form. Email the completed form to Medical forms should be despatched to the medical clearance team a minimum of 7 days prior to departure. Contact details for our PMCU can be found below. 

We assess your fitness based on internationally accepted criteria by the World Health Organisation so we can be sure you have a safe and comfortable flight. In some cases we may need additional information, or ask you to travel with a medical escort or supplementary oxygen.


Travelling when you're pregnant

We welcome expectant mothers on board our flights during most of their pregnancy. To ensure the health and wellbeing of both mother and baby on the flight, please follow our guidelines. You may not be allowed to travel from some countries without your medical documentation.

For your and your baby’s safety, you cannot fly after:

  • the end of the 36th week if you are pregnant with one baby
  • the end of the 32nd week if you are pregnant with more than one baby.

We recommend you carry a letter or statement from your Doctor or Midwife confirming:

  • Whether your pregnancy is single or multiple.
  • Your expected due date.
  • There are no complications with your pregnancy.

The letter should be dated as close to your travel date as possible and covers you for your entire journey (outbound and return), provided you do not require any medical care during your trip.

It is not necessary to complete our medical form.

Travelling with a medical escort

Sometimes, even if your medical condition is serious, you can still travel, but it must be with a medical escort. We recommend you book this through a recognised medical assistance company who specialise in this type of service.

Travel insurance

Our partner, Europ Assistance, offers COVID-19 travel insurance including medical emergencies and travel disruptions.

Find out more

Travel health information