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British Airways customer experience representative at departure area at Heathrow Airport Terminal 5.

Sorry that your flight has been disrupted. We’re on hand to help get your travel plans back on track. Please use the chatbot below to liaise directly with a member of our support team. They can help with rebooking or changing your flight, finding connecting flights, or arranging overnight stays and claiming expenses.

Click bottom right of the screen to start your chat with our support team.