Overview

Loews Portofino Bay Hotel offers Mediterranean charm in the Universal Orlando Resort. Taking inspiration from the picturesque village of Portofino in Italy, this hotel is awash with pastel-coloured buildings, cobblestone pathways and Cypress-lined grounds. Sip coffee in the harbourside piazza square, listen to opera singers performing in the evenings, and savour traditional Italian cuisine at various on-site restaurants. The three alluring swimming pools and spa provide relaxation, and multiple theme park benefits are included with each stay.

Direct walking paths connect the hotel to Universal's Islands of Adventure (one mile away) and Universal Studios Florida (around two and a half miles away). However, you can reach these theme parks by using the hotel’s complimentary water taxis. The shopping and dining venues of Universal CityWalk are less than a mile away and you can visit Universal's Volcano Bay via a complimentary shuttle bus (the water taxi does not run here). Loews Portofino Bay Hotel is around 16 miles from Orlando International Airport.

Standard rooms are elegant and spacious. They are decorated with white walls and cream furnishings which are topped with terracotta marble. Beds are dressed in quality linens, while rooms are equipped with a Keurig coffee maker and mini-fridge. In the bathrooms, you will find a double vanity sink, bathtub and shower – and luxury touches such as cotton bathrobes and branded toiletries. Ask for a room in the West Guest Wing for a prime location right next to the water taxi dock, or book an Illumination’s Despicable Me Kids' Suite, appealing to families with younger children. Governatore Suites enjoy further amenities such as a whirlpool tub, wet bar and kitchenette – and the opulent Presidente Suite is complete with an expansive outdoor terrace.  

Accommodation details

Address:

5601 Universal Boulevard
Orlando
USA
FL 32819

Check-in Details:

Normal Check-in: 16:00
Normal Check-out: 11:00

Location:

7.7 mi / 12.5 km from city centre

General facilities

  • Laundry/Valet service
  • Business center
  • Complimentary in-room coffee or tea
  • Exercise gym
  • On-Site parking
  • Hair dryer
  • Internet services
  • Beauty shop/salon
  • Ironing board
  • 5 Restaurant
  • 3 Pool
  • 1 Children's pool
  • 2 Lounges/bars
  • Room service
  • Dry cleaning
  • Shop
  • Kids Club
  • Safe deposit box
  • Elevators

Other facilities

Enjoy a range of theme park benefits during your stay, including priority seating at select restaurants throughout the Universal Orlando Resort. Once you have paid for theme park admission, with Early Park Admission* you can access The Wizarding World of Harry Potter™ and Universal’s Volcano Bay one hour before they open. With free† Universal Express Unlimited you can skip the lines in Universal Studios Florida and Universal’s Islands of Adventure theme parks. You can charge purchases across the Resort to your room key card and it also gives you complimentary club-to-club access** to select Universal CityWalk venues. Take advantage of free merchandise delivery from Universl's shops straight to your hotel too.

Back on the property, unwind around one of the three swimming pools. The main Beach Pool is ideal for families since it’s home to a Roman aqueduct-themed water slide, a sandy beach, poolside activities, a children’s pool and two whirlpools. The other two pools maintain a more tranquil, adult vibe: there’s the more exclusive Villa Pool where you can hire private cabanas, and the lush Hillside Pool which is quietly tucked away on the edge of the property (although it remains close to the hotel facilities).

Health conscious visitors can make use of the hotel’s extensive walking and jogging paths, or head to the spa and fitness centre. You will find a menu of calming therapies at the Mandara Spa – including facials, body treatments and massages. There’s also a hydrotherapy pool, a full-service beauty salon and a modern fitness centre, complete with steam room and sauna facilities.

The kids’ club (available for a supplementary charge) engages children between the ages of 4 and 14 years old. It offers a selection of supervised games, film screenings and arts and crafts activities. Elsewhere, there’s an arcade which is filled with coin-operated video games. Everyone can look forward to the nightly Musica della Notte performances (weather permitting), whereby classical opera is sung live in the harbourside piazza.   

Dining information

Dining mainly revolves around Italian cuisine at Loews Portofino Bay Hotel. Trattoria del Porto is a full-service restaurant which serves a buffet breakfast, followed by Italian inspired dishes for lunch and dinner. You can dine indoors or head outside to admire views across the scenic bay. Plus, there’s a children’s seating area with beanbags and a cartoon TV.

Stop by Sal's Market Deli TM to dine on Italian staples such as home-made pizzas and delicatessen sandwiches. There are marble-topped booths inside and a picnic area outside on the piazza. Otherwise, try out the Splendido Bar & Grill TM where you can order a wide range of drinks and classic bar food such as nachos, wings and burgers. Mama Della's Ristorante SM provides a homely, casual setting with wandering musicians. The a la carte menu here features classic Italian fare, with a wide choice of pasta dishes. The more elegant Bice Ristorante offers Italian fine-dining and specialises in Northern Italian cuisine. The full menu lists tempting antipasti, salads, and home-made pasta dishes – as well as a selection of meat, fish, and vegetarian options. If you have room, indulge in delicious desserts, handcrafted by the pastry chef: the limoncello cheesecake is a popular choice.

At Gelateria, relish artisan ice creams, milkshakes, biscotti, and speciality coffee. You can also order hot drinks and snacks at the on-site Starbucks®. Later, watch the sun set over the harbour at The Thirsty Fish wine bar, admiring the twinkling harbour lights and listening to live music (available on some evenings). You can also enjoy drinks at the intimate Bar American which serves up refreshing cocktails and Italian grappas, along with an enticing selection of appetizers. A full menu is also available via the 24-rour room service. 

Additional information

In response to COVID-19 the kids’ club and the games room will remain closed until further notice and there will be no valet parking service or concierge available. Events, including Harbor Nights, will not be taking place at this time.

There is a reduced capacity in the hotel’s restaurants and bars and there is no buffet option or salad bars available at Trattoria del Porto. You can only use the pool at the hotel you are staying in. Poolside movies and pool activities have also been suspended. For stays of seven nights or longer, housekeeping will operate every fifth day. On all other days, a contactless housekeeping service is available on request and includes delivery of fresh towels, linens and bathroom amenities, left in a bag, outside your guest room door. When possible, each guest room will be vacant for 24-48 hours between stays. Attendants will not be delivering luggage to or from your guest room, however you can utilise the bell carts yourself and there will be luggage storage facilities available.

Face coverings and temperature checks will be required for all guests. For important safety information at Universal Orlando Resort, visit www.universalorlando.com/safetyinfo

Daily park attendance at Universal Orlando Parks and Resorts will be reduced. Food and beverage outlets, attractions and experiences may be modified and will have limited availability or will remain closed. You will need to apply hand sanitiser before boarding any ride vehicles and there will be staggered spacing on ride vehicles and in queue lines, so this may cause wait times to be longer than usual.

Visitors should be aware of and comply with government guidelines regarding travel restrictions and mandatory quarantines before visiting Universal Orlando Parks and Resorts. We recommend that you check https://www.universalorlando.com/web/en/us/terms-of-service/reopening-safety-info for the latest information.

Some imagery shown throughout our website does not represent current operational and safety guidelines.

WIZARDING WORLD and all related trademarks, characters, names, and indicia are © & ™ Warner Bros. Entertainment Inc. Publishing Rights © JKR. (s20)

*Requires theme park admission. Early Park Admission begins one (1) hour prior to regular scheduled park opening to either Universal Studios Florida or Universal’s Islands of Adventure as determined by Universal Orlando, and Universal’s Volcano Bay. Valid at select attractions at each park. Attractions are subject to substitutions without notice. Additional restrictions may apply.

**Valid for registered Universal hotel guests for the length of stay. Not valid for separately ticketed concerts and special events. Some venues require ages 21 or older and a cover charge for admission. Valid Photo ID required. Does not include admission to Universal Cinemark, the Blue Man Group show or Hollywood Drive-in Golf™. Subject to availability. Restrictions apply and benefits are subject to change without notice.

†Requires theme park admission. Valid only at participating rides and attractions in Universal Studios Florida and Universal’s Islands of Adventure. Not valid at Universal’s Volcano Bay. Excludes separately ticketed events. Park-to-Park admission required to board the Hogwarts™ Express. Benefit valid only for guests of Loews Royal Pacific Resort, Hard Rock Hotel® and Loews Portofino Bay Hotel, for the number of guests staying in the room for the length of hotel stay. Available during normal theme park operating hours only. Additional restrictions may apply and benefits are subject to change without notice.

Portofino Bay Hotel ™ & © 2020 UCF Hotel Venture. All rights reserved. Universal elements and all related indicia ™ & © 2020 Universal Studios. All rights reserved. © 2020 Starbucks Coffee Company. All rights reserved.

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