
Overview
Grand Velas Riviera Maya is a swish all-inclusive resort that’s ideal for the discerning traveller. Float between the gorgeous beachfront, the phenomenal spa and gourmet dining venues – including one with a Michelin Star. Personalise your stay by choosing from three sections within the resort – the secluded Zen area, the beachfront Ambassador zone, or the adult-only Grand Class suites. Each section boasts its own pool, restaurants and unforgettable ambience. For children, there’s a fabulous kids’ club, so you can unwind in the spa while they’re having the time of their life.
Located near Playa del Carmen, Grand Velas Riviera Maya hugs a paradisical white sand beach. Although there’s nothing within walking distance here, Playa del Carmen is just six miles away. Here you’ll find shopping, nightlife and restaurants ranging from beachfront cafes to jungle-inspired Mexican eateries. Cancun International Airport is 33 miles from the hotel.
Rooms in the Zen section are for families and couples alike. Set apart from the beach, you’ll take a shuttle to get here, but be rewarded with a serene atmosphere, jungle views and a tranquil pool area. Families and beach lovers should opt for an Ambassador Suite. Situated right by the beach and the kids’ club, this location is the liveliest, complete with a sprawling pool area. For adults seeking sophistication, the Grand Class Suites are romantic and peaceful. Enjoy luxurious suites with spa-like bathrooms, private plunge pools and awe-inspiring ocean views. All rooms come with a Nespresso machine, a pillow menu, a bathtub and Molton Brown toiletries.
Accommodation details
Address:
Carretera Cancun Tulum
Col Centro, Playa Del Carmen
Cancun
Mexico
77710
Check-in Details:
Normal Check-in: 15:00
Normal Check-out: 12:00
Location:
36.0 mi / 58.1 km from city centre
General facilities
- Laundry/Valet service
- Business center
- Sauna
- Baby sitting
- Non-smoking rooms (generic)
- Spa
- Complimentary in-room coffee or tea
- Concierge desk
- Exercise gym
- On-Site parking
- Hair dryer
- Internet services
- Beauty shop/salon
- Ironing board
- Hairdresser/barber
- Currency exchange
- 7 Restaurant
- 3 Pool
- Aerobics instruction
- Jacuzzi
- Outdoor pool
- 2 Children's pool
- 8 Lounges/bars
- Pool Bar
- Golf
- Room service
- Dry cleaning
- Shop
- Kids Club
- Massage services
- Water sports
- Elevators
- Live entertainment
- Steam bath
Other facilities
The kids’ and teens’ clubs allow younger guests to explore the resort, meet new friends and make lasting memories. Children ages 4 to 12 can partake in arts and crafts, storytelling, dress up, board games and more. Meanwhile, teens ages 13 to 18 can busy themselves with video games, karaoke and dancing. There’s even a bar here serving teen-friendly drinks. Both clubs are open till late so grown-ups can enjoy a child-free dinner.
A trip to the behemoth spa promises a boggling choice of treatments and one-of-a-kind facilities. Soothe away any troubles with the hydrotherapy circuit, complete with a sauna, a colour therapy steam room, sensation showers, an ice room, a clay room and a whirlpool. Follow this with a dip in the impressive experience pool with its trickling waterfalls, calming pebble walkway and sensory bubble volcano. Submit to tempting treatments from Tibetan bowl meditation to vitamin c facials, and everything in between. Plus, there’s a beauty salon offering haircuts and styling, so you can look your best for an evening of gourmet dining.
Other facilities include pool and beachside waiter service, free Wi-Fi throughout, a fitness centre with classes and non-motorised water sports.
Dining information
Food here is seriously noteworthy, ranging from casual buffet spreads brimming with options, to a Michelin-Star epicurean adventure.
Azul, Bistro and Chaka are the main buffet restaurants stationed in each area. Azul boasts a family-friendly vibe in the Ambassador area, while Chaka, with its jungle location, plates up international favourites for those staying in Zen. If you’re in Grand Class, Bistro welcomes you with hearty breakfasts, romantic meals and jaw-dropping ocean views.
Amongst the restaurants, Piaf serves delicate French cuisine in elegant surroundings, Frida plates up fine Mexican cuisine, Lucca offers Italian comfort food and Sen Lin presents creative Asian fusion. For an unforgettable dining experience, Cocina de Autor boasts a Michelin Star. Sink your teeth into a multi-course dinner experience that’s not only delicious, but artistic too.
The hotel’s dining options extend even beyond its restaurants and bars. Cradle a coffee mug and indulge in buttery pastries at Amat Café, sing your heart out at the karaoke bar and watch all the latest sporting events in Koi Sports Bar.
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