Telephone numbers and addresses

Please choose a country/region from the drop down menu below to find the contact details of our worldwide offices.

The majority of our calls are managed by British contact centres.

collapsedshowMake a new booking, change an existing booking or other enquiries
Contact details and opening hours

Telephone: +45 7012 8022
Monday - Friday

collapsedshowEnquire about an existing hotel or car rental booking
Contact details and opening hoursWebsite and email

Telephone: +45 4331 4518
Monday - Friday
09:30-13:00, 14:30-17:30

To change a booking paid with Avios go to the Executive Club:
Contact Executive Club

collapsedshowEnquire about group travel bookings
Contact details and opening hours

Please contact your preferred travel agent for bookings of 10 or more people travelling together.

collapsedshowContact Customer Relations
Contact details and opening hoursAddressWebsite and email

Telephone: +46 850 163 141
(English language only)
Monday - Friday

Fax: +46 850 163 147
(for sending copies of documents or receipts)

British Airways Plc
Customer Relations
PO Box 286118
28361 Bremen

Complaints and claims

collapsedshowHelp with your delayed baggage
Contact details and opening hoursWebsite and email

Telephone: +45 3231 4176

Baggage tracer

Email baggage tracing: