Telephone numbers and addresses
You can find a range of contact information below, including advice for those travelling with disabilities.
You can also get in touch with us via our chatbot (English only), found at the bottom of your screen, and speak with a live agent, available between 06:00 – 22:00 UK time, Monday to Saturday and 08:00 – 22:00 on Sunday.
If you’ve already booked, please have your booking reference ready when you call. Your booking reference consists of a combination of 6 letters and numbers e.g. AB2CD3, and can be found on your confirmation email.
Contact information
Telephone
1 800 626 747
Daily: 08:00-20:00 (local time)
Telephone
1 800 626 747 (option 1, followed by option 2)
Daily: 08:00-20:00
Telephone
01 531 9039 (local calls)
Monday to Friday: 08:30-17:00
Fax
+44 (0) 17 8788 3195 (for sending copies of documents or receipts)
Address
British Airways
Customer Relations (S506)
PO Box 1126
Uxbridge
UB8 9XS
United Kingdom
Telephone
1800626747 (option 3)
Daily: 06:00-20:00 (Greenwich Mean Time)