We believe in putting your needs first. That’s why we provide You First, a helpdesk service with a dedicated phone number for First customers. Our highly trained and experienced team are waiting to assist with any travel query, from the moment you book until you return home.
You First is for UK residents who have booked a flight in First that is operated by British Airways. You may also nominate someone else to manage your booking on your behalf by informing the You First team.
You can contact You First seven days a week from 07:30 to 20:00 GMT:
Alternatively use our email form below:Email your enquiry here
General contact numbers
If you are not a First customer but would still like to speak to us then please use the following:Contact telephone numbers