You First

You First

You First is for UK residents who have booked a flight in First that is operated by British Airways. You may also nominate someone else to manage your booking on your behalf by informing the You First team.

We’ll be happy to help with travel queries, booking Concorde Room facilities or Elemis spa treatments, journey disruption, mishandled bags, customer relations queries and more.

Call us

The You First helpdesk is open from 07.30 to 20.00 GMT , seven days a week:

- In the UK - 0800 408 7667

- From overseas - +44 161 448 3013

Email us

To write to us, please complete and submit your details below.

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Please note, as with any standard email, any emails containing your personal data sent to or from British Airways will travel in a non-encrypted format.