Booking with confidence
Always feel confident when you book your flights to the UK online at ba.com. If you find the same British Airways flight cheaper elsewhere online, once you have made your booking at ba.com, we will refund you the difference.
Making a claim
If you have already made your booking for a flight to the UK on ba.com and happened to have found the fare cheaper on another Italian website, don't worry, just complete our claim form.
Please Note: All claims must be made by midnight on the day of purchase. We may also ask you to forward us a screenshot of the site to us. We would therefore suggest you save a screenshot in Word .doc or as a .jpeg file for future correspondence.
Cheaper fare quoted must be for the same route(s), with each leg of the trip flown in the same order, for the same dates, for the same flight numbers, in the same class of travel, for the same type of ticket (including fare conditions such as whether tickets are/are not flexible, refundable or changeable). You must have purchased the fare in Italy over the internet in EUR.