Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the world's most prestigious hotels, resorts and residences. The Group is best defined as a family of individual hotels and resorts, each with their own distinct personality yet inherently linked to their exotic oriental roots. The luxury brand strives to delight its guests by providing service that is gracious and sincere and steeped in the values of the orient.
The Group has hotels in 26 countries worldwide across Asia, the Americas, Europe, the Middle East and North Africa.
Executive Club members earn:
Avios are eligible on the following rates:
Mandarin Oriental are pleased to offer special benefits to Executive Club Members based on tier status. Please show your Executive Club membership card on check-in in order to qualify.
Fruit and flowers
Complimentary newspaper and use of the hotel's health facilities
Express check-in and check-out
Special discounts on room rates at participating Mandarin Oriental hotels
Upgrade to the next room category at check-in stage (subject to availability).
Late check-out (subject to availability)
All other Executive Club benefits
Upgrade to the next room category at reservation stage (subject to availability).
Book your next Mandarin Oriental stay online at reservations at Mandarin Oriental.
Alternatively UK members can call 00800 2828 3838. For a list of telephone numbers for the rest of the world contact Mandarin Oriental.
Ensure you provide your Executive Club membership number when you make your hotel reservation.
Ensure you show or quote your Executive Club membership card at check-in.
The Executive Club number quoted and customer name must match that held in your membership profile.
Please keep all copies of your original receipts until your Avios are credited to your account. If your Avios do not appear within six weeks please submit a claim via our Claim Missing Partner Avios form. Please note that you have to be logged in as an Executive Club member to view this form.
Please enquire with the hotel upon booking regarding the eligibility of rate and participation in the Executive Club Avios programme.