First: Private concierge

Your Quintessentially Lifestyle

We have teamed up with the world’s leading members-only concierge club, Quintessentially Lifestyle, to provide you with an exclusive complimentary concierge service when you travel in First through London Heathrow Terminal 5 or New York JFK.

About Quintessentially Lifestyle

In a little over a decade, Quintessentially Lifestyle has firmly established itself as the world’s leading concierge service, providing its members with the very best that life has to offer. With offices in more than 60 key cities around the world and dedicated account managers on hand 24-hours a day, Quintessentially Lifestyle is able to service its Members in ways that no other concierge service could.

Contact Quintessentially Lifestyle

To receive first-rate concierge services during your travel, contact Quintessentially Lifestyle within 14 days of either side of your departure date by calling or by visiting a Quintessentially Lifestyle concierge desk. This service is available to all First customers travelling through London Heathrow Terminal 5 and New York JFK.

Telephone

• From the UK: +44 (0) 845 224 3821 (24 hours daily)
• From the US: +1 718 425 5634 (24 hours daily)

Concierge desks

• London Heathrow Terminal 5, Concorde Room (open 08:00-22:00 daily)
• New York JFK Terminal 7, Galleries First Lounge (open 14:00-22:00 daily)