First: On arrival

Our service continues.

Fast track through the airport

First service continues even after your flight has landed, helping you fast–track through arrivals at key airports.

Arrivals lounges

Freshen up in our Arrivals lounges at London Heathrow Terminal 5 and at London Gatwick, in the Sofitel Arora Hotel (subject to availability).

Here you can shower, enjoy a meal, catch up on the day’s news and check your emails.

The Arrivals lounge at London Heathrow Terminal 5 is open daily from 05.00 – 14:00 and offers you the following services:

  • a selection of delicious dining options
  • personal cabanas with private Infinity bathrooms
  • a hydrotherapy area with full-body jet showers
  • Elemis Travel Spa treatments available from 06:00 to help you feel rejuvenated
  • a suit pressing service
  • unlimited free internet access
  • a News Zone to keep you up-to-date.
Woman receiving an Elemis Travel Spa treatment. Shower head.

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