Customers who originally made a booking on flyopenskies.com or through the OpenSkies call centre should use the contact details below.
| Area | Contact number | Address/email/website | Opening hours |
|---|---|---|---|
| Reservations and general enquiries | Tel: 0 825 87 47 47 (0.15€/mn) From outside of France: +33 (0) 3 60 74 20 04 | OpenSkies 3 Rue Le Corbusier CS 50046 94528 Rungis Cedex 1 | 09:00 - 18:00 Monday - Friday 09:00 - 14:00 Saturday |
| Changing a booking for hotels and cars | To change a booking paid with Avios go to the Executive Club To change all other hotel and car bookings: Tel: +33 (0) 157 324 975 | - | 09:30 - 12:00 15:00 - 17:30 Monday - Friday |
| Group Sales | - | Group Sales (9+ passengers) | - |
| Customer Relations and baggage claims | - | OpenSkies 3 Rue Le Corbusier CS 50046 94528 Rungis Cedex 1 Contact customer relations Make a baggage claim | - |
| Tracing lost baggage | Tel: 0 825 87 47 47 | - | 09:00 - 18:00 Monday - Friday 09:00 - 14:00 Saturday |
| Area | Contact number | Address/email/website | Opening hours (EST) |
|---|---|---|---|
| Reservations and general enquiries | Tel: +1 866 581 3596 From outside of the USA: +1 212 682 9527 | OpenSkies 3 Rue Le Corbusier CS 50046 94528 Rungis Cedex 1 France | 09:00 - 20:00 Daily |
| Changing a booking for hotels and cars | To change a booking paid with Avios go to the Executive Club To change all other hotel and car bookings: Tel: 1-877-4 A VACATION | - | 07:00 - 23:00 Monday - Friday |
| Group Sales | - | Group bookings of more than ten people travelling together must be made through your local travel agent. | - |
| Customer Relations and baggage claims | - | OpenSkies 3 Rue Le Corbusier CS 50046 94528 Rungis Cedex 1 Contact customer relations Make a baggage claim | - |
| Tracing lost baggage | Tel: +1 866 581 3596 From outside of the USA: +1 212 682 9527 | - | 09:00 - 18:00 Monday - Friday 09:00 - 14:00 Saturday |
