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协助犬。

我们所有航班的机舱内均允许免费携带一只协助犬。以下列出了关于如何规划和预订携带协助犬的航班的更多信息。

什么是协助犬

辅助犬是经过训练可帮助残疾人或身患疾病人士并且确定能够在机舱内安全运输的犬类。为了使协助犬能够与您一起进入英国航空 (British Airways) 的机舱,您的协助犬必须满足以下条件:

  • 经过训练可帮助残疾人或身患疾病人士
  • 有书面证据证实接受过协助犬训练
  • 穿着识别狗衫/佩戴识别牵引绳;以及
  • 始终服从您的指示

如果您的协助犬不满足以上条件,则需要作为家养宠物进行运输。

为您的协助犬进行预订

It's currently not possible to book this service online as we need additional information to enable us to confirm your assistance dog for travel. You will need to book your assistance dog at the same time that you book your flight and when possible at least fourteen days prior to your date of travel.

如果您已经预订航班并且希望和协助犬一起旅行,将需要联系我们以添加协助犬,至少要在旅行日期的十四天前联系。

Here are our contact details:

  • You can reach us daily from 06:00 to 20:00 (GMT) at 0344 493 0787, option 3 (calls are charged at local rate).
  • If you have a hearing or speech impairment, you can contact us at 0845 700 7706 (Minicom), or you can send us a message by selecting the 'Email us' tab and filling out the provided form.
  • If you're calling from abroad, here's a list of all our contact details.

选择其他航空公司出行

如果您的航班由我们的航空公司或特许合作伙伴承运,则他们的流程可能不同,请在出行前直接联系他们。