Hotel Details - British Airways

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Accommodation - Hard Rock Hotel Riviera Maya Hacienda - Pool view - Cancun

Pool viewGuest roomBar/LoungeExterior viewGuest roomBar/LoungeBeachGuest roomLobby viewPool viewGuest roomRecreational facility

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Overview

Just off the azure waters of the Caribbean Sea, the all-inclusive Hard Rock Hotel Riviera Maya Hacienda is nothing short of the ultimate crowd pleaser. There are two distinct areas to this hotel; the Hacienda section is geared up for family-friendly fun, with its 23-slide Rockaway Bay Water Park and signature hangouts. Kids and teens can escape to an adult-free zone designed just for them, leaving you to explore the adult-only, Heaven section.

Located in the popular resort of Puerto Aventuras, on the Riviera Maya, home to a stunning private beach lining the natural sea cove. The serene waters are ideal for snorkelling, kayaking and swimming. It’s just over 45 miles from Cancun International Airport, with a transfer time of approximately one hour.

Choose a room or suite to match both your mood and your taste, from Deluxe Gold to Rock Royalty – offering a Rock Royalty personal assistant, spa tub preparation, complimentary 25-minute couple massage at the Rock Spa® plus much more. All rooms feature 300-threadcount Egyptian cotton bedding, free Wi-Fi, KOHLER rain showers, hydro spa tubs and Rock Spa® bath amenities. Look out for PURE WELLNESS® HypoAllergenic rooms designed to provide a better night’s sleep, particularly if you have allergies.

You can also select The Sound of Your Stay® – the Picks® Programme gives you access to a selection of 20 Fender® electric guitars, the Wax® Programme provides Crosley turntables, available upon request and availability, and the Tracks® programme provides a curated playlist.

Accommodation details

地址：

Carretera Cancun - Tulum Km. 72
Cancun
Mexico
77710

Check-in Details:

Normal Check-in: 15:00
Normal Check-out: 12:00

位置：

51.8 mi / 83.5 km from city centre

Room types and facilities

Total Number of Rooms - 870

Relocations - not valid for new bkg

睡眠 9

General facilities

Playground
Laundry/Valet service
Business center
Baby sitting
Non-smoking rooms (generic)
Children's nursery
Complimentary in-room coffee or tea
咖啡店
礼宾台服务
Exercise gym
On-Site parking
Hair dryer
夜总会
Internet services
Beauty shop/salon
日光浴
Ironing board
Bicycle rentals
Hairdresser/barber
货币兑换
5 Restaurant
2 Pool
Aerobics instruction
Whirlpool
Jacuzzi
户外泳池
3 Lounges/bars
Pool Bar
>水疗<
Dry cleaning
水上运动
Safe deposit box
Elevators
Live entertainment

Other facilities

Hacienda has been designed with families in mind. There are two swimming pools and Rockaway Bay, a 23-slide waterpark with slides of all sizes, including six high speed slides for teenagers and adults. Kids will revel in a little independence when they hang out at the Hard Rock Roxity Kids Club™ and the Cavern - Teen’s Club and Lounge. Offering nine gaming PCs, three Xboxes, two Nintendo Switches and a VR station, HyperX is the ultimate escape for tech fans aged ten and over.

Adults only can also access the Heaven section of the hotel, which offers four pools and a private stretch of beach. There’s a full menu of spa treatments available at Rock Spa®, featuring 75 treatment rooms, hydrotherapy facilities, sauna and steam rooms. POSH® beauty salon will take you to the next level of glamour, while workouts at the Body Rock® Fitness Centre or daily classes at the Yoga Temple will keep you in shape. If golf is more your game, you can hit the links at the 18-hole Robert von Hagge signature golf course. Or for a spot of retail therapy the Rock Shop® can kit you out in legendary Hard Rock merchandise.

Dining information

The Market features an international buffet for breakfast, lunch and dinner. Pizzeto serves brick-oven pizzas and salads, soups and pasta a la carte. At Frida you can enjoy traditional Mexican specialties, while Ipanema focusses on Brazilian rodizio. Zen offers the very best of traditional Asian cuisine, from sushi to the Teppanyaki experience. Cafetto offers a continental breakfast, snacks, coffee and tea, or you can order from the pool menu at Float.

其他信息

Hard Rock Hotels are committed to keeping you safe, visit ba.com/hardrock-rivieramaya-safety and find out more about the measures they've put in place.

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