Contact Customer Relations

Contact Customer Relations

- For disrupted journeys, you may qualify to make a claim for disruption expenses

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British Airways takes the security of personal data very seriously, as explained in our Privacy Policy

So that we can respond to your concerns, your personal data, including any sensitive personal data you provide, may be transferred to other countries both within and outside the European Economic Area. By sending your email you consent to this transfer. You will not receive marketing emails from us as a result of sending us your email.

Please note, as with any standard email, any emails containing your personal data sent to or from British Airways will travel in a non-encrypted format.

Please do not enter any payment card details into any data fields such as credit/debit card numbers and/or security codes.