Claim Avios

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This offer is only available for bookings made directly through or offline via one of our Contact Centres, where one or more flights has been cancelled by British Airways.

This offer cannot be applied against bookings where a voucher or cash refund has been previously requested.

Customers with a full cash, Pay With Avios, or Longhaul Avios reward booking that contains British Airways (BA), or British Airways marketed codeshare flights only, and on 125 ticket numbers are eligible to choose Avios instead of a cash refund.

Avios can only be credited to the credit card holder who made the original payment, who must be a member of the British Airways Executive Club.

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