Contact Customer Relations

For all British Airways customers

Find nearest Customer Relations team

Your details (Travel Agent)

Your name

Email address

Your telephone number

Corporate name and travel agency name

Customer details

Title

First name

Last name

Email address

Telephone number

Executive Club or On Business number

Who would like to hear from us?

Contact preference (How would you like to hear from us?)

Address (where letter should be sent)

City / town

Postcode

Country

Reason for contact

Flight numberBA e.g 0001

Date of flight

Cabin of travel

Departing from

Existing case reference (if applicable)

BA booking reference (if known)

Further information (please provide as much detail as possible)

British Airways takes the security of personal data very seriously, as explained in our Privacy Policy

So that we can respond to your concerns, your personal data, including any sensitive personal data you provide, may be transferred to other countries both within and outside the European Economic Area. By sending your email you consent to this transfer. You will not receive marketing emails from us as a result of sending us your email.

Please note, as with any standard email, any emails containing your personal data sent to or from British Airways will travel in a non-encrypted format.

Please do not enter any payment card details into any data fields such as credit/debit card numbers and/or security codes.