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Multiple disruptions affecting travel

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British Airways Travel Partner Connect

Your one-stop destination for all essential travel information, exclusively for our travel partners. Stay updated with the latest news and resources from British Airways.

Latest news

British Airways codeshare partnership with Porter Airlines

British Airways customers will be able to book flights to 17 regional destinations in Canada.

Building on success: British Airways NDC evolution

British Airways moves to NDC schema 21.3, supporting a modern, scalable retailing and distribution platform.

Y, W, J and F booking class fare product expansion

British Airways expands fare product availability across Y, W, J and F booking classes from 1 July 2026.

Requests and queries

Refund requests

Requests for refunds when you're unable to do this in your GDS.

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Customer relations

Customer Relations requests on behalf of your customers.

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Offloads

Offload customers who are already checked in for their flight.

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Corporate fares

For corporate fare related pricing issues booked via the GDS, including published fares.

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Leisure fares

For leisure fare related pricing issues booked via the GDS, including published fares.

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Seating

Information on seating/booking extra seats.

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