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Frequently asked questions

How can I update personal details like my date of birth or my address on my British Airways Club account?

Last updated: 31 March, 2025

To make changes to your personal details, log in to your account and select 'Update my personal information' from the left-hand menu.

You can update your email address, login details, home address (except for on household accounts), telephone number, employment details, seating preferences, meal preferences, marketing and communication preferences and Advanced Passenger Information.

If you need more help with managing your account, contact us via Whatsapp.

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