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Frequently asked questions

Where can I find more information about the taxes, fees, carrier-imposed charges, or fuel surcharges that have been applied to my flight?

Last updated: 30 April, 2024

Find out more about all charges, including what might be refundable. Additional information can be found on our passenger notices.

If you booked directly with us, your receipt has a breakdown of all charges. You can view it in Manage My Booking.

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