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Frequently asked questions

Which gate is my flight departing from?

Last updated: 5 October, 2023

Please check the information screens at regular intervals and make sure that you’re at the gate no later than 20 minutes before the flight departs so you don't miss your flight.

Gate information at Heathrow airport becomes available shortly before the flight opens. 

If your flight departs from Terminal 5, please be aware that this terminal is made up of three buildings: the main terminal building (A Gates) and two separate satellite buildings (B Gates and C Gates) connected by a transit train.

Please wait in the main terminal (A Gates) until your gate is announced. It takes approximately 20 minutes to get to B Gates or C Gates, so please always ensure your flight is displayed on the screens before leaving the main terminal. Then follow the signs to the transit train or use the moving walkway that offers easy escalator/lift access. The journey time is the same for either option.

If you use the British Airways app you will receive gate notifications directly on your mobile (iPhone only).

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