At Universal Studios Florida, Universal Islands Of Adventure and Universal Volcano Bay theme park entrances, look to your right for the Will Call Kiosks signage. At the kiosk machine, you must swipe a credit or debit card matching the Lead Guest's last name listed on this confirmation page for identity verification only. You will also be required to enter the Universal Orlando Confirmation Number, and the phone number supplied at the time of your purchase. Closer to travel, British Airways Holidays will send you a separate email and this will contain your Universal confirmation number required to gain entry to Universal Studios Orlando. It is important you activate your ticket at one of these three theme parks as this facility is not available at Universal Epic Universe. Universal Epic Universe may reach capacity on select days. Moving freely between parks on the same day does not include Universal Epic Universe. Universal Epic Universe is not included in Park-to-Park Access at this time. We encourage guests to spend a full day enjoying Epic Universe. Please note it is not possible to pre book the one (1) separate day visit to Universal Epic Universe. Standard entry includes biometric scan. Matching valid photo ID required. Universal Orlando, 6000 Universal Blvd, Orlando, FL 32819. Call 407-363-8000 for operating hours which are subject to change. The Admission Media specifically excludes admission to separately ticketed events and venues at any of the Universal theme parks and/or CityWalk and excludes parking or discounts on food or merchandise. Some CityWalk venues require ages 21 or older for admission. Valid Photo ID required. Additional restrictions may apply and benefits are subject to change without notice. HARRY POTTER and all related characters and elements © & ™ Warner Bros. Entertainment Inc. Publishing Rights © J.K. Rowling. Universal elements and all related indicia TM & © 2024 Universal Studios. All rights reserved.