At Universal Studios Florida, Universal Islands Of Adventure and Universal Volcano Bay theme park entrances, look to your right for the Will Call Kiosks signage. At the kiosk machine, you must swipe a credit or debit card matching the Lead Guest's last name listed on this confirmation page for identity verification only. You will also be required to enter the Universal Orlando Confirmation Number, and the phone number supplied at the time of your purchase. After you've booked, British Airways Holidays will send you a separate email and this will contain your Universal confirmation number required to gain entry to Universal Studios Orlando. Please allow up to 7 days after booking to receive this. It is important you activate your ticket at one of these three theme parks as this facility is not available at Universal Epic Universal Volcano Bay will begin a seasonal closure on 26 October 2026, with a current planned reopening on or before 24 March 2027. If purchasing an All Parks ticket where the validity lasts past 26 October, please ensure you visit Volcano Bay before its closure date. Standard entry includes biometric scan. Matching valid photo ID required. Universal Orlando, 6000 Universal Blvd, Orlando, FL 32819. Call 407-363-8000 for operating hours which are subject to change. The Admission Media specifically excludes admission to separately ticketed events and venues at any of the Universal theme parks and/or CityWalk and excludes parking or discounts on food or merchandise. Some CityWalk venues require ages 21 or older for admission. Valid Photo ID required. Additional restrictions may apply and benefits are subject to change without notice. HARRY POTTER and all related characters and elements © & ™ Warner Bros. Entertainment Inc. Publishing Rights © J.K. Rowling. Universal elements and all related indicia TM & © 2024 Universal Studios. All rights reserved.