Service Centre Information

Your new regional Service Centre is located in: United Kingdom.

Countries covered by this Service Centre are:

UK, Republic of Ireland.


Contact Information

Telephone

Blue: 0844 493 0 747
Bronze: 0800 597 7580

International: +44 191 490 7901

Fax: +44 (0)1787 881405

Local opening times: 07:30 - 20:00 (Mon-Sun)


Executive Club Tier Status

Your membership status within the Executive Club is dependent on the number of Tier Points you earn in your membership year.

Please see the applicable thresholds for entry and renewal within the Executive Club below.

Thresholds
 Club tierRequirements 
Blue 0 Tier Points
Bronze 300 Tier Points and 2 eligible flights* - OR - 25 eligible flights*
Silver 600 Tier Points and 4 eligible flights* - OR - 50 eligible flights*
Gold 1,500 Tier Points and 4 eligible flights*
*A return counts as two flights; includes BA codeshares on other carriers but excludes reward flights

Avios

Regardless of where you live , earning and redeeming Avios does not change:

  • Earn and redeem Avios when you fly with British Airways or with our other partner airlines, including those in the oneworld alliance.
  • 1 Avios per mile flown on an eligible economy flight.
  • Earn bonus Avios when you fly in our Premium cabins, and if you are a Bronze, Silver or Gold Member.
  • Redeeming your Avios for flights is as per your current Avios table, available on this website.

Please note that certain servicing fees associated with redemption and upgrade bookings may change between regions.

Please note that any promotion you have entered in your current programme will become null and void on transfer.

For further information please refer to the Executive Club benefits pages on this website.