Website terms and conditions
This website is owned and operated by British Airways Plc (company number 1777777), whose registered office is at Waterside, PO Box 365, Harmondsworth, UB7 0GB, England.
For the purposes of these Terms and Conditions: "We", "Our" and "Us" refers to British Airways Plc while references to “You” and “Your” refers to the persons accessing this website (including persons who access this site on the behalf of other persons); references to "Material" or "Materials" includes data, information and databases.
Please review these Terms and Conditions carefully before using this website. Your use of this website indicates Your agreement to be bound by these Terms and Conditions in consideration of the access provided to the website as detailed below.
If You do not agree to these Terms and Conditions, any of the related documentation linked below or other restrictions notified to You during the course of Your use of this website You are not permitted to, and agree not to, use or access this website.
Scope of these Terms and Conditions
These Terms and Conditions refer only to Your use of this website (ba.com and britishairways.com) and, unless separate or additional terms apply, any application using content from this website and any mini-site on this website.
Separate conditions apply to airline carriage, prize draws, competitions or any other promotion which We may run from time to time.
If You buy a ticket on this website for a flight operated by Us Our General Conditions of Carriage for passengers and baggage apply. View General Conditions of Carriage
If You buy a ticket on this website for a flight operated by other airlines (including codeshare flights, BA franchisee and OpenSkies flights) the Conditions of Carriage for passengers and baggage of the operating airline will apply. View General Conditions of Carriage for further information. To obtain the relevant General Conditions of Carriage go to the relevant airline’s website or obtain them directly from the relevant airline.
All Materials on this website, the appearance, organisation and layout of this website, the underlying software code and the underlying data are subject to trade marks, copyright, database rights and other registered and unregistered intellectual property rights which are owned either directly by Us or by Our licensors.
Unless otherwise authorised within these Terms and Conditions, You must not copy, modify, alter, publish, broadcast, distribute, sell or transfer (whether in whole or in part) any Material on this website or the underlying software code or underlying data.
Permitted users of this website
Your use of this website is personal to You. We provide this website solely to permit You to view the availability of Our goods and services and to transact business with Us and for no other purpose.
You are responsible for maintaining the confidentiality of Your website access information (such as user names, passwords and personal identification numbers) and booking data (such as booking references and Your travel itinerary).
You may choose to permit family members, friends or colleagues to access the website on Your behalf by providing website access information and/or booking data to such persons provided that:
- You have obtained the consent of any other persons whose booking data or personal data is accessible with Your data (such as a group booking); and
- You accept full responsibility for the acts and omissions of that person when accessing the website using the website access information and/or booking data provided by you whether such access is authorised by You or not.
You must not permit access to or use of this website or any of the Material on or obtained from this website to any commercial entity or other organisation providing a service to the public.
If You have reason to believe that Your access to the website is no longer secure (e.g. loss, theft or unauthorized disclosure or use of user names, passwords and personal identification numbers), You must promptly change the affected access information.
Your access to this website is on a temporary basis, and we reserve the right to withdraw, restrict or amend the services accessibly to You on the website without notice at our absolute discretion.
You may only use this website in accordance with these Terms and Conditions and, in any event, for lawful and proper purposes which includes complying with all applicable laws, regulations and codes of practice within the UK or other jurisdiction from which You are accessing this website. Except as expressly permitted by Us, You shall not use this website for any purpose.
In particular, You agree that, You must not:
- post, transmit or disseminate any information on or via this website which is or may be harmful, obscene, defamatory or otherwise illegal;
- use ‘screen scraping’, any automated algorithm, device, method, system, software or manual process to access, use, search, copy, monitor or extract Material (in whole or in part) from or through using this website unless We have given Our express written agreement;
- use this website in a manner which causes or may cause an infringement of the rights of any other
- make any unauthorised, false or fraudulent booking
- use any software, routine or device to interfere or attempt to interfere electronically or manually with the operation or functionality of this website including but not limited to uploading or making available files containing corrupt data or viruses via whatever means
- deface, alter or interfere with the front end ‘look and feel’ of this website or the underlying software code
- take any action that imposes an unreasonable or disproportionately large load on this website or related infrastructure
- permit any automatic registration, logging in or access to any of the Material on the website
- obtain or attempt to obtain unauthorised access, via whatever means, to any of Our networks or accounts or to information about other users
- disclose confidential information of any person or entity including without limitation Our confidential information.
Remedies for breach of these Terms and Conditions
Without prejudice to any of Our other rights (whether at law or otherwise) We reserve the right to:
- cancel Your bookings and purchases without reference to You; and/or
- deny You access to this website and block your access to the website
where We believe (in Our absolute discretion) that You (or persons who access this site on your behalf using website access information and/or booking data that You have provided to them) are in breach of any of these Terms and Conditions.
Changes to this website
We may make improvements or changes to the information, services, products and other Materials on this website, or terminate this website, at any time without notice. We may also modify these Terms and Conditions at any time, and such modification shall be effective immediately upon posting of the modified Terms and Conditions on this website. Accordingly, Your continued access or use of this website is deemed to be Your acceptance of the modified Terms and Conditions.
Links to other websites
This website may include links to other internet sites. We do not endorse any such websites and We are not responsible for the information, Material, products or services contained on or accessible through those websites. Your access and use of such websites remains solely at Your own risk.
You may only link to this website with Our express written permission. We expressly reserve the right to withdraw Our consent at any time to a link which in Our sole opinion is inappropriate or controversial.
Limitation of liability
In no event will We be liable for any direct, indirect, special, punitive, exemplary or consequential losses or damages of whatsoever kind arising out of access to, or the use of this website or any information contained in it, including loss of profit and the like whether or not in the contemplation of the parties, whether based on breach of contract, tort (including negligence), product liability or otherwise, even if advised of the possibility of such damages.
Nothing in these Terms and Conditions shall exclude or limit Our liability for death or personal injury caused by negligence or for fraud and fraudulent misrepresentation.
All software products downloaded from any section of this website or via a link pointed to by this website are downloaded, installed, and used totally and entirely at the users own risk.
Disclaimer of warranty
To the maximum extent permitted by law, We disclaim all implied warranties with regard to the information, services and Materials contained on this website. All such information, services and Materials are provided "as is" and "as available" without warranty of any kind.
British Airways makes no warranty whatsoever for the reliability, stability or any virus-free nature of any software being downloaded from this website, nor for the availability of the download sites where applicable.
You agree to indemnify, defend and hold Us harmless from any liability, loss, claim and expense (including reasonable legal fees) related to Your breach of these Terms and Conditions (including, but not limited to, any breach by persons acting on your behalf who access this site using website access information and/or booking/purchase data that You have provided to them).
Applicable Law, Language and Jurisdiction
Your use of this website, any Material accessed or downloaded from it and the operation of these Terms and Conditions and any dispute or claim arising out of or in connection with such matters, their subject matter or formation (including but not limited to non-contractual disputes or claims) shall be governed by, construed and interpreted in accordance with the laws of England and Wales and You agree to submit to the non-exclusive jurisdiction of the English Courts.
Where these Terms and Conditions are translated into languages other than English in the event of any conflict or inconsistency the English language Terms and Conditions shall prevail.
We reserve the right to bring proceedings in:
- the Courts of the country of Your residence
- the Courts of the location of Your access, use or storage of any Materials obtained from the website
- the Courts of the location of any breach by You of these Terms and Conditions; and/or
- the Courts of the location of your authorisation of any of the above acts.
You acknowledge and agrees that damages alone would not be an adequate remedy for any breach of the terms of these Terms and Conditions. Accordingly, We shall be entitled to the remedies of injunction, specific performance or other equitable relief for any threatened or actual breach of the terms of these Terms and Conditions.
These Terms and Conditions contain all the terms of Your agreement with Us relating to Your use of this website. No other written or oral statement (including statements in any brochure or promotional literature published by Us) will be incorporated.
Any failure to assert any rights We may have under these Terms and Conditions does not constitute a waiver of Our right to assert the same or any other right at any other time or against any other person.
If any provision of this Agreement is found to be invalid or unenforceable, then the invalid or unenforceable provision will be removed from these Terms and Conditions without affecting the validity or enforceability of any other provision.
Throughout this website the terms "partner(s)" and "partnership(s)" are used to refer to individual marketing or co-operation agreements and not to any relationship which has specific legal or tax implications. British Airways cannot therefore accept any liability for the conduct of these partner organisations.
Throughout this website the term "person(s)" is used to refer to natural and legal persons.
Last updated: 19 August 2011
© British Airways plc 2000-2011