Password help

Passwords must be at least six characters long and include a mix of letters (English A-Z) and numbers. You can also include the following special characters: ! " # $ ' ( ) * + , - . / : ; < = > ? @ [ \ ] ^ _ ` { | } ~.

Make your password stronger:

  • Use a longer password. The longer it is, the harder it is for someone to guess.
  • Include a mixture of capital letters and special characters.
  • Create your own acronym or abbreviation like 1!vCht for ‘I love chocolate’, or use phonetic replacements such as 'Luv2L#f' for 'Love to Laugh', to help you remember.

Things to avoid:

  • Names, places, dates and dictionary words.
  • Keyboard patterns like qwerty and sequential numbers such as 1234.
  • Repeated characters, for example aa11bb.
  • Using passwords that are listed online as good examples.

Keep your password safe:

  • Never tell anyone your password.
  • Never write your password down.
  • Never send your password by email.
  • Don’t use the same password across different websites.
  • Periodically change your password for increased security.