Home Offloads Standard customer guidelines Online check-in restrictions Illness pre & mid travel Name correction Booking extra seats Refunds Group bookings Change fees & refundable balance Online check-in restrictions Flexible change and reissue Booking and ticketing policies Ticketing authority Agency Debit Memos Distribution Technology charge guide Advance passenger information Agency discount tickets Disability and mobility assistance Medical clearance & travelling with casts Assistance dog Seating Travel with children Children travelling alone New Distribution Capability IAG booking portal Refund request Customer relations request Round the world request Agency discount request Corporate fare issues Leisure fare issues The British Airways Club Gold card upgrade Upgrades using Avios for trade bookings Corporate travel deals Exceptions for Avios collection model The British Airways New Business Team Shorthaul fares Longhaul fares Round-the-world fares Marine & Offshore fares Dual inventory fares Baggage Seat maps Airport information Lounges One itinerary - flights, coaches & trains BA Better World Display guidelines

Tropical Storm Ernesto - Bermuda - 14 Aug 2024, 06:30 PM

Customer guidelines

Operational disruptions, including delays and cancellations are possible.

Advice for British Airways-125 ticketed customers whose BA flight is still OPERATING

Rebook onto

British Airways

Affected Airport

BDA  

Tickets issued by

13AUG24

Ticket Travel Dates

16AUG24 – 17AUG24

New travel dates

14AUG24 – 19AUG24

Rebooking Allowance

Rebook into the same class as the original flight or lowest available in the same cabin

Origin/Destination/Stopover changes

No

Refunds Allowed

No

Redemptions included

Yes – Please use the rebooking allowance above

Available for Trade

Yes

Important Information

  • Change fee and additional fare waived if customer rebooks keeps same O&D and rebooks within travel notice date range
  • Change fee waived, but fare collection applies if customer changes O&D
  • Change fee waived, but fare collection applies if customer changes travel date to one outside of TN date range
  • New travel must be complete within original ticket validity (one year from original date of issue)
  • This additional flexibility is permitted for Basic Economy fares as well