Name correction

Policy terms

• The policy applies to BA125 tickets only.
• For security reasons, the first name and surname on the booking must match the names on the customer’s travel document(s).
• We do not require middle name or second/double-barrelled surnames for flights (not applicable for hyphenated names, e.g. Jones-Smith).
• Complete name changes are NOT permitted as tickets are non-transferable*.
• Name corrections are not permitted once travel has commenced*.
• Only one name correction per customer permitted.
• Non-compliance to the policy will result in ADM. 
• This policy is not applicable on Group bookings.

*Refer to Supporting documents section for exceptions, which must be reissued by Trade Helpdesk.