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Customer Guidelines - DFW Weather - 28 Dec 2024, 02:00 AM

Customer Guidelines

Key message: Operational disruptions, including delays and cancellations possible due to the forecasted weather conditions in the DFW area.

Advice for British Airways-125 ticketed customers whose BA flight is still OPERATING

Rebook onto

British Airways

Affected Airport

DFW

Tickets issued by

26DEC24

Ticket travel dates

28DEC24

New travel dates

27DEC24 – 31DEC24

Rebooking Allowance

Rebook into the same class as the original flight or lowest available in the same cabin

Origin/Destination/Stopover changes

No

Refunds Allowed

No

Redemptions included

Yes – Please use the rebooking allowance above

Available for Trade

Yes - Self manage re-booking, re-issue and refunds via GDS by following these guidelines

Important Information
  • One involuntary ticket change allowed from the above options.
  • Terms and conditions from original ticket apply for any further voluntary changes.
  • For customers on cancelled flights, please follow the standard Customer Handling Guidelines > Flight Cancellations.
  • Adherence to commercial policies/conditions of carriage guidelines remains entirely the responsibility of the user. BA reserves the right to withdraw guidelines at any time
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