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Situation in TLV - 21 Nov 2023, 01:38 PM

Commercial Policy for situation in TLV

Due to the current geopolitical situation in Israel we are allowing our customers whose flights are still operating the flexibility to make voluntary changes via The Engagement Centres, or via their Travel Agent.

For customers with a BA-125 ticket issued for any booking that contains at least one BA mainline operating flight which is still OPERATING

Route affected	LON – TLV and v.v. (BA164 – BA167- BA165 – BA162 - BA163)
Airports Affected	TLV
Tickets issued by	Up to and including 06^th of October
Ticket travel dates	06^th of October up to, and including the 19^th of December
Rebooking Allowance	For new travel inside -14/+14 days Rebook onto a British Airways operated service on the same routing into the same class as the original flight or lowest available in the same cabin. If rebooking BACodeshare as part of the same itinerary, must rebook onto a BAsame codeshare carrier as original on the same routing into the same class as original For new travel outside -14/+14 days up to system range Rebook onto a British Airways operated service on the same routing into the same class** as the original flight only If rebooking BACodeshare as part of the same itinerary, must rebook onto a BA same codeshare carrier as original on the same routing into the same class as original**
Origin/Destination/Stopover Changes	Only a change of airports in the same point of origin/destination
Refunds Allowed	Yes – anyone travelling between 12OCT - 19 DEC (inclusive) No – anyone travelling beyond 19 DEC
Redemptions included	Yes
Available for Trade	Yes
Important Information	One ticket change allowed from the above options All BA operated sectors in a booking can be changed if at least one of the BA operated sectors is eligible above. The other BA sectors can be outside of the dates and either to or from LHR. Any changes to non-BA operated sectors will need to be requoted and any possible fare difference charged to the customer. Entry or transit restrictions and scheduled services may change at any time. It is essential that clear remarks are added to the PNR to reflect the conversation with the customer and the option that has been accepted. If rebooking please ensure any associated SSR’s are added back to the PNR Please add OS BA 231007 TLV to any serviced booking, for tracking purposes Any additional expenses incurred are the responsibility of the customer. Adherence to commercial policies/conditions of carriage guidelines remains entirely the responsibility of the user. BA reserves the right to withdraw guidelines at any time