Multiple disruptions affecting travel
Updated 3 hours ago.
Name correction requiring BA authorisation
More than 3 characters on BA operated flight
Including subsidiaries and BA franchise.
You will need to contact our Trade Helpdesk to action the following changes:
- Corrections of nickname to proper name
(e.g. Deb to Deborah, Bill to William) - Name reversals where multiple last names exist
(e.g. Rodriguez-Perez instead of Perez-Rodriguez) - Change in last name due to marriage or divorce.
Supporting documentation and its validation
- Certain changes may require supporting documentation.
- Email the documents to our mailbox. Click here to find out the email address for your country.
- When contacting Trade Helpdesk for document validation approval, please ensure you have the external reference number provided in the confirmation email.
See section ‘Supporting Documents’ to confirm requirements and refer to ‘Process when contacting Trade’.
BA marketed and other carrier operated flight
We can assist with name corrections for bookings on
- Aer Lingus prime flights and BA*EI.
- American Airlines prime flights (excluding booking classes: U, T, R, X and Z) and BA*AA.
- Iberia flights operated by Iberia, Air Nostrum, Iberia Express and BA*IB.
Contact our Trade Helpdesk to action the following changes
- Corrections of nickname to proper name (e.g. Deb to Deborah, Bill to William).
- Name reversals where multiple last names exist (e.g. Rodriguez-Perez instead of Perez-Rodriguez).
- Change in last name due to marriage or divorce.
We are unable to assist with name corrections if
- Itinerary contains segments on other carriers and/or codeshare flights not shown above.
- Itinerary contains informative flight segments on other carriers and/or codeshare flights.
Supporting documentation and its validation
- Certain changes may require supporting documentation.
- Email the documents to our mailbox. Click here to find out the email address for your country.
- Ensure you have the external reference number provided in the confirmation email before contacting Trade Helpdesk for document validation.
See section ‘Supporting Documents’ to confirm requirements and refer to ‘Process when contacting Trade’.