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Customer Guidelines: DFW Storm 18FEB25 03:50 GMT - 18 Feb 2025, 03:50 AM

Customer Guidelines

Summary

Advice for British Airways-125 ticketed customers whose BA flight is still OPERATING.

Rebook onto	British Airways
Affected Airport	DFW
Tickets issued by	16FEB25
Ticket travel dates	18FEB25-19FEB25
New travel dates	20FEB25-24FEB25
Rebooking Allowance	Rebook into the same class as the original flight or lowest available in the same cabin
Origin/Destination/Stopover changes	No
Refunds Allowed	No
Redemptions included	Yes – Please use the rebooking allowance above
Available for Trade	Yes - Self manage re-booking, re-issue and refunds via GDS by following these guidelines
Important Information	One involuntary ticket change allowed from the above options. Terms and conditions from original ticket apply for any further voluntary changes. For customers on cancelled flights, please follow the standard Customer Handling Guidelines Adherence to commercial policies/conditions of carriage guidelines remains entirely the responsibility of the user. BA reserves the right to withdraw guidelines at any time