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Northeast Severe Weather - 2 Apr 2024, 06:25 PM

Customer Guidelines

Operational disruptions, including delays and cancellations due to Northeast Severe Weather affecting the below stations.

Advice for British Airways-125 ticketed customers whose BA, AA, IB, AY or EI flight is still OPERATING.

Rebook onto

British Airways, American Airlines, Finnair, Iberia and Aer Lingus

Airports affected

ABE,ALB,ART,AVP,BDL,BGR,BOS,BTV,BUF,BWI,DCA,EWR,HPN,IAD,JFK,LGA,MDT,MHT,ORH,PHL,PVD,PWM,ROC,SBY,SCE,SYR,YUL

Tickets issued by

01APR24

Ticket travel dates

03APR24

New travel dates

02APR24-05APR24

Rebooking Allowance

Rebook into the same class as the original flight or lowest available in the same cabin

Origin/Destination/Stopover changes

No

Refunds Allowed

No

Redemptions included

Yes – Please use rebooking allowance above

Available for Trade

Yes                                                                     

Important Information
  • One involuntary ticket change allowed from the above options
  • For customers on cancelled flights, please follow the standard Customer Handling Guidelines > Conditions of Carriage - Flight Cancellations.
  • Adherence to commercial policies/conditions of carriage guidelines remains entirely the responsibility of the user. BA reserves the right to withdraw guidelines at any time
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