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Multiple disruptions affecting travel

Updated 7 hours ago.

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Agency resources

Distribution solutions, request forms, and fares queries

Distribution

Our recent developments from a Distribution perspective.

New Distribution Capability

A program launched by IATA for the development and market adoption of an XML-based data transmission standard

 Visit NDC website Visit NDC website

IAG booking portal

Our new Booking Portal enables you to sell products directly from British Airways & Iberia

 Learn more about the IAG portal Learn more about the IAG portal

Ticketing authority

Ticketing authority gives you access to our flight inventory and issue tickets on our behalf

 Visit the ticketing authority page Visit the ticketing authority page

Requests

Find all the forms you need at a glance

Refund

If applicable, you can submit a Refund Request form to us. Please ensure you fill in details accurately with as much information as possible

 Request a refund Request a refund

Customer relations

Customer Relations requests on behalf of your customers.

 Raise a request Raise a request

Ticketing authority

Access to our flight inventory and ticket issuing on our behalf

 Request access Request access

Queries

For corporate fare filing and leisure fares distribution issues (including published fares)

Corporate fares

For corporate fare filing issues (including published fares)

 Raise an issue Raise an issue

Leisure fares

For leisure fares distribution issues (including published fares)

 Raise an issue Raise an issue

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