Customer Guideline: BOS Weather - 23 Sep 2025, 10:09 PM
Customer Guidelines
Key Message:
Due to inclement weather in the BOS area, the following customer guideline is available
Rebook onto |
British Airways (BA) BA*(AA operated) as per Guidelines below |
Affected Airport |
BOS |
Tickets issued by |
23SEP25 |
Ticket travel dates |
24SEP25 |
New travel dates |
23SEP25 – 25SEP25 |
Rebooking Allowance |
✈️ Rebooking Guidelines When rebooking a customer:
|
Origin/Destination/Stopover changes |
Origin - No Destination - No Stopover - No |
Refunds Allowed |
No – For customers on cancelled flights, follow standard Customer Handling Guidelines |
Redemptions included |
Yes– Please use the rebooking allowance above |
Available for Trade |
GDS PNR Yes - Self manage re-booking, re-issue via GDS by following these guidelines NDC PNR Yes - Where possible, manage via API capabilities or call NDC Trade Support |
Important Information |
📌 Additional Conditions• One involuntary ticket change allowed from the above options. ⚠️ Disclaimer• Adherence to commercial policies/conditions of carriage guidelines remains entirely the responsibility of the user. |