29NOV25 6:00PM
Advice for British Airways-125 ticketed customers whose BA* (AA operated)
AA Prime or BA intl flight to/from the US is still OPERATING AND CANCELLED
Rebook onto |
British Airways (BA) BA*(AA operated) as per Guidelines below |
Affected Airport |
ATW, CID, COU, DSM, FWA, GRB, GRR, MCI, MKE, MLI, MSN, OMA, PIA, SBN, STL |
Tickets issued by |
27NOV25 |
Ticket travel dates |
29NOV25 – 30NOV25 |
New travel dates |
28NOV25 – 04DEC25 |
Rebooking Allowance |
✈️ Rebooking Guidelines When rebooking a customer:
|
Origin/Destination/Stopover changes |
Origin - No Destination - No Stopover - No |
Refunds Allowed |
No – For customers on cancelled flights, follow standard Customer Handling Guidelines |
Redemptions included |
No – Please use the rebooking allowance above |
Travel Agency PNR’s |
GDS PNR Agency to follow these guidelines and self-manage rebooking and reissue via their GDS. No waiver code needed. NDC PNR Agency to follow these guidelines and manage via API capabilities. Otherwise, call Trade Support for assistance.
THIS GUIDELINE WILL BE PUBLISHED ON BATPC |
Important Information |
📌 Additional Conditions
⚠️ Disclaimer
|
Customer Guidelines: Upper Midwest Winter Weather - 29 Nov 2025, 06:30 PM
Customer Guidelines
Key Message:
Operational disruptions — including delays and cancellations — due to winter weather.
Advice for British Airways-125 ticketed customers whose BA* (AA operated)
AA Prime or BA intl flight to/from the US is still OPERATING AND CANCELLED
Rebook onto |
British Airways (BA) BA*(AA operated) as per Guidelines below |
Affected Airport |
ATW, CID, COU, DSM, FWA, GRB, GRR, MCI, MKE, MLI, MSN, OMA, PIA, SBN, STL |
Tickets issued by |
27NOV25 |
Ticket travel dates |
29NOV25 – 29NOV25 |
New travel dates |
28NOV25 – 04DEC25 |
Rebooking Allowance |
✈️ Rebooking Guidelines When rebooking a customer:
|
Origin/Destination/Stopover changes |
Origin - No Destination - No Stopover - No |
Refunds Allowed |
No – For customers on cancelled flights, follow standard Customer Handling Guidelines |
Redemptions included |
No – Please use the rebooking allowance above |
Travel Agency PNR’s |
GDS PNR Agency to follow these guidelines and self-manage rebooking and reissue via their GDS. No waiver code needed. NDC PNR Agency to follow these guidelines and manage via API capabilities. Otherwise, call Trade Support for assistance.
THIS GUIDELINE WILL BE PUBLISHED ON BATPC |
Important Information |
📌 Additional Conditions
⚠️ Disclaimer
|