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29NOV25 6:00PM

Advice for British Airways-125 ticketed customers whose BA* (AA operated)

AA Prime or BA intl flight to/from the US is still OPERATING AND CANCELLED

Rebook onto

British Airways (BA) BA*(AA operated)  as per Guidelines below

Affected Airport

ATW, CID, COU, DSM, FWA, GRB, GRR, MCI, MKE, MLI, MSN, OMA, PIA, SBN, STL

Tickets issued by

27NOV25

Ticket travel dates

29NOV25 – 30NOV25

New travel dates

28NOV25 – 04DEC25

Rebooking Allowance

✈️ Rebooking Guidelines

When rebooking a customer:

  • Always rebook into the same class as the original flight, or the lowest available class within the same cabin.

Origin/Destination/Stopover changes

Origin - No

Destination - No

Stopover - No

Refunds Allowed

No For customers on cancelled flights, follow standard Customer Handling Guidelines

Redemptions included

No – Please use the rebooking allowance above

Travel Agency PNR’s

GDS PNR

Agency to follow these guidelines and self-manage rebooking and reissue via their GDS. No waiver code needed.

NDC PNR

Agency to follow these guidelines and manage via API capabilities. Otherwise, call Trade Support for assistance.

 

THIS GUIDELINE WILL BE PUBLISHED ON BATPC

Important Information

📌 Additional Conditions

  • One involuntary ticket change allowed from the above options.
  • Add OS Upper Midwest Winter Weather
  • Add OSI for customer phone number/email address
  • Terms and conditions from original ticket apply for any further voluntary changes.
  • All BA operated sectors in a booking can be changed if at least one of the BA operated sectors is eligible above. Other sectors in the booking must be rebooked in the same class or lowest available in the same cabin as originally booked.
  • Any changes to non-BA operated sectors will need to be requoted and any possible fare difference charged to the customer.

⚠️ Disclaimer

  • Adherence to commercial policies/conditions of carriage guidelines remains entirely the responsibility of the user.
  • BA reserves the right to withdraw guidelines at any time.

Customer Guidelines: Upper Midwest Winter Weather - 29 Nov 2025, 06:30 PM

Customer Guidelines

Key Message: 

Operational disruptions — including delays and cancellations — due to winter weather.

Advice for British Airways-125 ticketed customers whose BA* (AA operated)

AA Prime or BA intl flight to/from the US is still OPERATING AND CANCELLED

Rebook onto

British Airways (BA) BA*(AA operated)  as per Guidelines below

Affected Airport

ATW, CID, COU, DSM, FWA, GRB, GRR, MCI, MKE, MLI, MSN, OMA, PIA, SBN, STL

Tickets issued by

27NOV25

Ticket travel dates

29NOV25 – 29NOV25

New travel dates

28NOV25 – 04DEC25

Rebooking Allowance

✈️ Rebooking Guidelines

When rebooking a customer:

  • Always rebook into the same class as the original flight, or the lowest available class within the same cabin.

Origin/Destination/Stopover changes

Origin - No

Destination - No

Stopover - No

Refunds Allowed

No For customers on cancelled flights, follow standard Customer Handling Guidelines

Redemptions included

No – Please use the rebooking allowance above

Travel Agency PNR’s

GDS PNR

Agency to follow these guidelines and self-manage rebooking and reissue via their GDS. No waiver code needed.

NDC PNR

Agency to follow these guidelines and manage via API capabilities. Otherwise, call Trade Support for assistance.

 

THIS GUIDELINE WILL BE PUBLISHED ON BATPC

Important Information

📌 Additional Conditions

  • One involuntary ticket change allowed from the above options.
  • Add OS Upper Midwest Winter Weather
  • Add OSI for customer phone number/email address
  • Terms and conditions from original ticket apply for any further voluntary changes.
  • All BA operated sectors in a booking can be changed if at least one of the BA operated sectors is eligible above. Other sectors in the booking must be rebooked in the same class or lowest available in the same cabin as originally booked.
  • Any changes to non-BA operated sectors will need to be requoted and any possible fare difference charged to the customer.

⚠️ Disclaimer

  • Adherence to commercial policies/conditions of carriage guidelines remains entirely the responsibility of the user.
  • BA reserves the right to withdraw guidelines at any time.