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Chicago Severe Weather - 29 Mar 2025, 05:10 PM

Customer Guidelines

Key Message: 

Operational disruptions, including delays and cancellations due to forecasted weather conditions.

Advice for British Airways-125 ticketed customers whose BA* (AA operated)

AA Prime or BA intl flight to/from the US is still OPERATING.

Rebook onto

British Airways

Affected Airport

CHICAGO - ORD

Tickets issued by

28MAR25

Ticket travel dates

30MAR25

New travel dates

29MAR25 – 02APR25

Rebooking Allowance

Rebook into the same class as the original flight or lowest available in the same cabin

Origin/Destination/Stopover changes

No

Refunds Allowed

No

Redemptions included

Yes – Please use the rebooking allowance above

Available for Trade

Yes - Self manage re-booking, re-issue and refunds via GDS by following these guidelines

Important Information
  • One involuntary ticket change allowed from the above options.
  • Terms and conditions from original ticket apply for any further voluntary changes.
  • For customers on cancelled flights, please follow the standard Customer Handling Guidelines  
  • Adherence to commercial policies/conditions of carriage guidelines remains entirely the responsibility of the user. BA reserves the right to withdraw guidelines at any time
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