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Updated on 7 Nov.

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British Airways Travel Partner Connect

Your one-stop destination for all essential travel information, exclusively for our travel partners. Stay updated with the latest news and resources from British Airways.

Latest news

British Airways new codeshare partnership with Viva​

Codeshare flights with Viva are available to book now, for travel from 28 March 2027.

IMPORTANT INFORMATION - Attestation Form for Travel to USA

To reduce the risk of Ebola entering the United States, the US Centers for Disease Control and Prevention (CDC) has introduced temporary travel restrictions.

British Airways unveils customer experience upgrades

New A380 cabins and Heathrow lounge developments mark the next phase of British Airways' customer experience transformation.

Requests and queries

Refund requests

Requests for refunds when you're unable to do this in your GDS or via NDC.

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Customer relations

Customer Relations requests on behalf of your customers.

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Offloads

Offload customers who are already checked in for their flight.

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Corporate fares

For corporate fare related pricing issues booked via the GDS, including published fares.

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Leisure fares

For leisure fare related pricing issues booked via the GDS, including published fares.

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Seating

Information on seating/booking extra seats.

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