We are sorry for the inconvenience caused as a result of your flight being cancelled.
This page outlines the rebooking options available to you and how to make changes to your booking.
If you are booked to travel on a flight that is cancelled, you can either:
If your booking also includes any other BA flights that are not cancelled you will be able to change these flights at the same time.
If your booking includes a hotel, a car, a transfer or an experience booked in conjunction with a cancelled flight, you can either:
You will need to call your Local British Airways office to make these changes. See below.
For full details of what you are entitled to, please read our guidelines.
Caso tenha efectuado a sua reserva através de um agente de viagens, operador de viagens ou online (mas não em ba.com)
Caso tenha efectuado uma reserva apenas de voo em ba.com ou através do contacto de um centro de apoio telefónico da BA
If you have a flight only booking and have received notification of a flight cancellation you can try to re-book yourself to the same destination using Manage My Booking.
If you are unable to use ba.com you can call us using the telephone numbers below
In the UK: 0800 727 800
In the US: 1 800 247 9297 (1 800 AIRWAYS) (07:00-23:00 local time)
If you have booked a hotel, a car, a transfer or an experience through
British Airways, with or without a flight, and
have not yet started your journey
Please call your local call centre using the numbers given below
In the UK: 0844 493 0762 (06:00-20:00 local time)
In the US: 1 877 428 2228 (09:00-19:00 EST)