Discover a dreamy oasis at the Occidental at Xcaret Destination. World-class facilities include five impressive pools, penned in by loungers, and the resort’s quaint private cove is fringed with white sands. Luxuriant Mayan massages tempt you to the spa and there’s plenty for kids – including a dedicated kids’ club. Dine in gourmet restaurants and kick back in quirky hidden bars peppered throughout the grounds.

This tropical haven is enveloped by exotic jungle, extending out across the shorefront. The underground rivers and wild wonders of the Xcaret Park are just moments away. As are ancient archaeological sites like the Templo del Agapo and Rancho Ina, both within three miles. This resort is located an hour south of Cancun International Airport and just ten minutes from the bustling streets of Playa del Carmen.

Spacious and modern rooms feature a warm blend of traditional Mexican style and contemporary touches. In keeping with the surrounding greenery, you’ll find rooms adorned with dark wood furnishings, marbled accents and splashes of organic colour. Upgraded suites lead out onto a sleek private balcony and benefit from additional luxuries, including a bottle of sparkling wine on arrival and continental breakfast in bed one morning of your stay. Opt for a Royal Level room to enjoy exclusive benefits including access to a private lounge, restaurant and pool area with a sun deck and bespoke waiter service.

Accommodation details


Carretera Federal Chetumal Pto. Juarez
Km. 282, Nº 307, Solidaridad
Quintana Roo

Check-in Details:

Normal Check-in: 15:00
Normal Check-out: 11:00


44.6 mi / 72.0 km from city centre

Room types and facilities

Total Number of Rooms - 765


Sleeps 4, Bed Type: King(s) or double(s)  Satellite television, Minibar, Air conditioning, Private bathroom, Separate Shower, Balcony/Lanai/Terrace, In Room Movies, Television

Deluxe Concierge

Sleeps 4, Bed Type: King(s) or double(s)  Satellite television, Trouser/Pant press, Minibar, Ceiling fan, Air conditioning, Private bathroom, Separate Shower, Balcony/Lanai/Terrace, Television

Junior Suite

Sleeps 3, Bed Type: King(s) or double(s)  Satellite television, Minibar, Air conditioning, Private bathroom, Separate Shower, Balcony/Lanai/Terrace, In Room Movies, Television

General facilities

  • Playground
  • Laundry/Valet service
  • Sauna
  • Onsite laundry
  • Baby sitting
  • Non-smoking rooms (generic)
  • 스파
  • Complimentary in-room coffee or tea
  • 커피숍
  • Concierge desk
  • Exercise gym
  • On-Site parking
  • Off-Site parking
  • 나이트클럽
  • Internet services
  • Tennis court
  • Beauty shop/salon
  • 일광욕실
  • Ironing board
  • Hairdresser/barber
  • 환전
  • 11 Restaurant
  • 5 Pool
  • Whirlpool
  • Jacuzzi
  • 1 Children's pool
  • 주차
  • 10 Lounges/bars
  • Pool Bar
  • Room service
  • Shop
  • Kids Club
  • Massage services
  • Safe deposit box
  • Elevators
  • Live entertainment
  • Steam bath

Other facilities

Amongst the freshwater rivers and secluded coves, you’ll find facilities for all peppered throughout the expansive grounds. Take a dip in one of five free-form, open-air pools – one of which features a fun swim-up bar. Adults can unwind in their own private saltwater pool. Head to the resort’s own private cove for a pocket of warm white sands. You’ll find plenty of plush sunbeds and a man-made cove – perfect for snorkelling.

Keep little ones aged 4 to 12 busy at the resort’s supervised kids’ club – there’s also a babysitting service (extra charge). Let the family-friendly fun continue on the tennis courts, with a round of mini-golf on the 18-hole course or in the video games room (extra charge). The resort’s extensive daytime entertainment programme includes everything from ping-pong to shuffleboard. Practise your volleyball spike, aim for gold with archery or revitalise with a guided aerobics class. You’ll find a PADI five-star dive shop down on the beach offering gear rental and dive classes – complete with theory lessons and pool practice. Enjoy a solo sweat session at the gym or request a personal trainer. A range of modern equipment is available here and a schedule of poolside fitness classes are on offer.

The resort’s dreamy spa is perfect for toasty sauna sessions and a dip in the hydro-massage pool or hot tub. Enjoy a soothing treatment in a spa cabin or on the beachfront or a salon-style haircare and beauty treatment (extra charge). Favourites include the deep tissue couples’ massage and the elements massage.

Please note, some services and facilities incur additional charges.

Dining information

The resort’s myriad of restaurants, bars and snack spots mean you’ll find something for everyone. Fill your plate at Le Buffet, serving a decadent international spread for breakfast, lunch and dinner. This open-plan eatery is a hub of gastronomy at the resort. Taste the traditional Mexican flavours at the taverna-style La Hacienda Restaurant or Paco's Tacos. Dine on a menu blending Mediterranean and Italian flavours at Los Olivos or for a lineup of a la carte Asian-style dishes and made-to-order sushi, head to D’oriental. Hot off the grill you’ll find prime cuts and hearty bites at Sonora Grill. Choose from a fresh selection of marinated and cooked seafood at El Pescador – dine on the open-air terrace where a backdrop of ocean vistas awaits. If you’re craving a slice of classic Italian fare, La Piazza’s wood-fired pizzas are sure to hit the spot. Grab crisp cocktails and light bites while you spend your days lounging in the sun at the resort’s waterfront Beach Club. A buffet-style spread of international dishes is served here for early morning risers and those who like a leisurely lunch.

There’s also plenty of bars serving traditional tipples, alongside chilled wines and bottled beer. Stay cool in the pool with drinks from the convenient swim-up bar. An additional pool bar, Flamencos, can be found moments from your lounger – so there’s no trek for top ups. Head to the Beach Bar for sundowners on the warm white sands or unwind in the evenings with cocktails in the Lobby Bar. Catch your favourite games and players on the big screen in the Sports Bar and order snacks and refreshments too. For late night dancing and fruity cocktails, stop by the resort’s lively nightclub, Palenque.