Panoramica

Questo club resort è situato nella Riviera Maya, nei pressi del villaggio di pescatori di Akumal e a 25 minuti da Playa del Carmen.

Il complesso si distingue per il servizio personalizzato riservato agli adulti, per il nuovissimo servizio maggiordomo e le eccellenti strutture per il relax. Dotata di 130 camere e interamente climatizzata, la struttura offre reception aperta 24 ore su 24, parco giochi per bambini, miniclub, ristorante, accesso a Internet e servizio in camera.

Le camere dispongono di letto a due piazze o king size, aria condizionata, ventilatore a soffitto, TV via satellite, telefono e bagno privato con vasca hot tub e doccia. Accesso a Internet, cassetta di sicurezza, minibar e terrazza completano il quadro degli standard.

Gli ospiti potranno partecipare alle attività pomeridiane in spiaggia e nella piscina all'aperto nonché assistere ai vari show serali presso il teatro situato all'interno del resort. L'offerta per il tempo libero prevede inoltre ginnastica in acqua e corsi di aerobica, così come paddle tennis, tennis, ping pong, freccette, pallacanestro, pallavolo, minigolf e tiro con l'arco.

Gli ospiti potranno prenotare pacchetti all inclusive.

Dall'aeroporto di Cancún, prendere la strada Chetumal-Puerto Juarez in direzione di Tulum, che passa per i paesi di Puerto Morelos, Playa del Carmen e Puerto Aventuras. Da qui, proseguire per 5 minuti. Il resort sarà visibile sulla sinistra.

Dettagli della sistemazione

Indirizzo:

Carretera Chetumal
Puerto Juarez
Cancun
Mexico
77710

Dettagli del check-in:

Check-in normale: 15:00
Check-out normale: 12:00

Ubicazione:

58.3 mi / 94.0 km dal centro città

Servizi generali

  • Centro benessere
  • Servizio lavanderia/Valet Service
  • Centro business
  • Sauna
  • Lavanderia interna
  • Centro benessere
  • Concierge
  • Palestra
  • Servizi internet
  • Campo da tennis
  • Salone di bellezza/Negozio di prodotti di bellezza
  • Asse da stiro
  • Cambio valuta
  • 6 Ristorante
  • 3 Piscina
  • Istruzioni aerobica
  • Idromassaggio
  • Jacuzzi
  • Piscina scoperta
  • 6 Lounge/bar
  • Servizio in camera
  • Servizio di lavaggio a secco
  • Negozio
  • Massaggi
  • Piscina coperta
  • Cassetta di sicurezza
  • Intrattenimento dal vivo
  • Bagno turco

Altri servizi

The hotel’s three landscaped pools include a multi-tiered infinity pool that overlooks the Caribbean Sea, a tropical garden pool and a saltwater pool that lies along a semi-rocky shoreline. Designated apps allow you to stream movies and connect with your personal butler by the pool. All of these pools provide waiter service and remain exclusive to hotel guests, but you’ll also have access to a further five shared pools (and a sixth pool for children) at the three nearby Grand Palladium hotels.

Ride on a golf cart or walk to other facilities around the wider resort complex, including the sports centre, which features a multi-sports field, six tennis courts, a mini-golf course and a shooting range for rifles. You can also take up dancing lessons or participate in various fitness classes, from aerobics to Zumba. Elsewhere, you’ll find a long stretch of white sand beach and an exclusive adult-only area, complete with Balinese beds and waiter service. An array of activities and non-motorised water sports are on offer along the beachfront, all at no extra cost. Other aquatic experiences, such as diving and private yacht rentals, are available for a supplementary charge.

The first-class Zentropia Palladium Spa & Wellness centre promotes a wealth of specialist massage, body and facial treatments, in addition to a selection of beauty treatments. It also features a hydrotherapy area with whirlpools, sensation showers, steam baths, an outdoor pool and juice bar. Once you have booked and paid for a treatment, you can enjoy a day's complimentary access to the spa’s hydrotherapy areas (hot tubs, pool, sauna and steam baths), although all treatments incur a supplementary charge and require a reservation. Meanwhile, a separate fitness room is outfitted with modern exercise equipment.

The hotel pays homage to its tropical surroundings with plant-filled walkways and living walls. The hotel uses biodegradable products where possible, and has installed energy efficient lighting throughout the property as part of a larger sustainability initiative. There’s an effective recycling programme and a commitment to use local products.   

Informazioni per la cena

The hotel has six tempting restaurants and six bars that serve premium spirits and cocktails. Start your day at Capricho, where you can feast on popular breakfast dishes, accompanied by natural juices and freshly brewed coffee. At lunchtime, you can soak up the Ibiza-inspired atmosphere of the Helios beach club, listening to live music and relishing a range of lobster dishes beside the sea.

In the evenings, there’s a choice of a la carte venues, including the El Gaucho Argentinian steakhouse, the French-themed La Bohème and Tentazione, where you can indulge in exquisite Italian fare, paired with fine wines. Chic Cabaret & Restaurant offers a unique dining experience on select days, with pre-dinner cocktails, unlimited premium beverages, a set menu dinner and a lively stage show. Reservations are required and supplementary reservation fees apply.

As part of the Dine Around experience, you’ll also have access to all bars and restaurants around the Grand Palladium Hotels & Resorts complex. 

Altre informazioni

The dress code at all a la carte restaurants stipulates that gentlemen must wear a sleeved shirt or T-shirt with long trousers or formal shorts. At the Chic Cabaret & Restaurant, sleeved shirts or T-shirts must be worn with long trousers. Restaurant information and hours may be subject to change without further notice. 

In response to Coronavirus (COVID-19) there will be thermal temperature screening procedures in place and guests are encouraged to make a reservation to use the gym, pool areas and for the restaurants where service will be a la carte. Online check-in and check-out is available but Chic Cabaret is closed until further notice.

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